Evening Front Desk Concierge & Guest Services

Campbell Property Management; United States; On-site; USD 23,000 - 26,000; Full time

Job summary

Campbell Property Management is seeking a friendly Concierge / Front Desk Associate to greet guests and residents, handle inquiries, and manage front desk operations. The role emphasizes exceptional customer service and diplomacy in challenging situations, with a full-time 3pm-11pm schedule and pay rate of $17-$19 per hour, DOE.

Qualified applicants should be able to maintain a welcoming, safe, and organized lobby, coordinate with building staff, and assist with administrative tasks as needed.

Qualifications

• Must have strong customer service skills and be diplomatic in adverse circumstances.

Responsibilities

• Greet guests, residents, and visitors in a warm, courteous manner.
• Answer phone calls, emails, and inquiries promptly.
• Provide information, directions, and assistance as needed.
• Manage check-ins, check-outs, and visitor access.
• Handle reservations, bookings, or service requests.
• Coordinate with housekeeping, maintenance, security, or management.
• Maintain records and logs.
• Monitor lobby/front desk area for safety and organization.
• Resolve guest concerns appropriately.
• Assist with administrative tasks and special requests.

Skills

Customer service

Job description

Campbell Property Management is seeking a friendly Concierge / Front Desk Associate to greet guests and residents, handle inquiries, and manage front desk operations. The role emphasizes exceptional customer service and diplomacy in challenging situations, with a full-time 3pm-11pm schedule and pay rate of $17-$19 per hour, DOE.

Qualified applicants should be able to maintain a welcoming, safe, and organized lobby, coordinate with building staff, and assist with administrative tasks as needed.