Evening Front Desk & Building Security Specialist

MANAGEMENT ENTERPRISE DEVELOPMENT; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

MANAGEMENT ENTERPRISE DEVELOPMENT is seeking a friendly Desk Attendant to support the Resident Manager and protect the property. You will welcome residents and visitors, monitor security, and respond to emergencies using established procedures.

Responsibilities include after-hours desk coverage, logging visitors, safely handling doors, and maintaining a clean office area. Flexibility for evenings and holidays is required.

Qualifications

• Education and or experience in the field of security
• Previous front desk or customer service experience is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
• Flexibility to work evenings, weekends, and holidays as needed

Responsibilities

• Present at the Front Desk after office hours daily, weekends, and holidays
• Sign visitors in and out of building
• Be familiar with all safety procedures and be able to respond and carry out procedures at the time of an emergency: Fire Alarm, Fire Department, HEMS I, Boiler/Chiller malfunction, Police, Utility Company
• Lock entryways at 9:00 p.m.
• Open doors for residents and visitors after doors are locked
• Vacuum entryway, office, and elevators at the end of each shift and whenever necessary
• Empty trash containers of office at the end of each shift
• Keep office counters clean
• Empty inside dumpster into outside dumpster at the end of each shift on weekends and holidays (Night Desk Attendant will empty dumpster each morning)
• Observe parking lot for unauthorized parking and questionable activities and call police when necessary
• Desk Attendant will walk each corridor hourly to check security of building
• Report any incidents to the Resident Manager
• Answer telephones, take accurate messages, and ensure messages are delivered in a timely manner

Skills

communication

customer service

front desk

multitasking

Education

security education/experience

Tools

Microsoft Office

reservation management systems

Job description

MANAGEMENT ENTERPRISE DEVELOPMENT is seeking a friendly Desk Attendant to support the Resident Manager and protect the property. You will welcome residents and visitors, monitor security, and respond to emergencies using established procedures.

Responsibilities include after-hours desk coverage, logging visitors, safely handling doors, and maintaining a clean office area. Flexibility for evenings and holidays is required.