Evening Front Desk Associate — Community & Safety

Project for Pride in Living (PPL); Minneapolis (MN); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Stable schedule

Meaningful, mission-driven work

Collaborative team

Job summary

Project for Pride in Living (PPL) Downtown View is a 47-unit supportive housing community serving young adults 18–24 who have experienced homelessness. The Front Desk Attendant provides a welcoming presence, maintains safety, handles inquiries, and supports residents and staff in a respectful, crisis-aware manner.

The role requires evening, overnight and weekend shifts, on-site work at the property, and collaboration with management to ensure a safe, inclusive environment.

Qualifications

• High School Diploma or GED required.
• Ability to identify crisis situations and provide appropriate support, including de-escalation and engaging law enforcement when necessary.
• Flexible and adaptable to changing needs, schedules, and priorities.

Responsibilities

• Greet residents, guests, and service partners in a professional and welcoming manner.
• Respond to resident inquiries, concerns, and requests promptly and with empathy, maintaining professionalism at all times.
• Communicate issues and pertinent details to property management staff in a timely manner, including updating the logbook, completing incident reports, or notifying supervisors directly via email or phone.

Skills

Crisis intervention

Boundaries

Flexibility

Education

High School Diploma or GED

Job description

Project for Pride in Living (PPL) Downtown View is a 47-unit supportive housing community serving young adults 18–24 who have experienced homelessness. The Front Desk Attendant provides a welcoming presence, maintains safety, handles inquiries, and supports residents and staff in a respectful, crisis-aware manner.

The role requires evening, overnight and weekend shifts, on-site work at the property, and collaboration with management to ensure a safe, inclusive environment.