Evening Field Operations Supervisor

City Wide Facility Solutions; Ohio; On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Vehicle allowance

Job summary

City Wide Facility Solutions is seeking a Second Shift Supervisor to oversee evening operations at client sites, coordinating independent contractors and ensuring consistent service quality. You’ll act as the on-site liaison, handling inspections, start-ups for new clients, and nightly escalations with a focus on safety and compliance.

This field-based role requires 3+ years in multi-site supervision or janitorial services management, strong communication, and reliable transportation.

Qualifications

• 3+ years of experience in multi-site supervision, operations, or janitorial services management.
• Ability to lead and influence independent workers.
• Great attention to detail, follow-up, and organizational skills.
• Strong written and verbal communication — you can hold others accountable while keeping relationships strong.
• A high school diploma (or equivalent experience); knowledge of Microsoft Office and mobile tech tools.

Responsibilities

• Act as the key on-site contact during evening operations, building relationships with Independent Contractors (ICs) and ensuring service quality.
• Conduct inspections, respond to customer requests and complaints, and coordinate seamless start-ups for new clients.
• Monitor account performance and ensure ICs are meeting expectations — recommending adjustments or changes as needed.
• Communicate proactively with the Facility Solutions Manager on nightly activities, site issues, or escalations.
• Uphold City Wide policies and ensure all work complies with client procedures and safety standards.
• Adapt across environments — you might oversee services in an office one night and a warehouse the next.

Skills

Multi-site supervision

Operations management

Janitorial services

Attention to detail

Communication

Education

High School Diploma

Tools

Microsoft Office

Mobile tech tools

Job description

City Wide Facility Solutions is seeking a Second Shift Supervisor to oversee evening operations at client sites, coordinating independent contractors and ensuring consistent service quality. You’ll act as the on-site liaison, handling inspections, start-ups for new clients, and nightly escalations with a focus on safety and compliance.

This field-based role requires 3+ years in multi-site supervision or janitorial services management, strong communication, and reliable transportation.