Evening Dining Supervisor

Abundance Network; United States; On-site; USD 70,000 - 73,000; Full time

Job summary

Stanford University’s Residential & Dining Enterprises (R&DE) is hiring a dining operations leader to oversee front-of-house services, daily customer interactions, and revenue controls in a unit with under $750,000 in revenue.

The role requires an associate degree and at least two years in customer service, with ServSafe CA certification preferred; you will ensure health standards, train staff, and contribute to menus and events.

Qualifications

• Knowledge of food service management and techniques for an institutionalized food service operation.
• Ability to supervise and train a diverse work staff.
• Exposure to customer service competencies, such as clear communication, listening, and empathy while following protocols.

Responsibilities

• Uphold customer service standards and resolve inquiries, concerns, or complaints; engage in daily customer discussions.
• Contribute to business optimization by data collection, input, and analysis to guide daily decisions and monitor department revenue and expenses.
• Provide supervision, scheduling, training, and management of front-of-the-house staff and kitchen personnel.
• Participate in menu and marketing development through concept ideas, events, and seasonal menus.
• Ensure health and safety standards through on-site inspections, sanitation, equipment maintenance, and adherence to health codes.

Skills

Food service management

Staff supervision

Customer service

Education

Associate degree

Job description

Stanford University’s Residential & Dining Enterprises (R&DE) is hiring a dining operations leader to oversee front-of-house services, daily customer interactions, and revenue controls in a unit with under $750,000 in revenue.

The role requires an associate degree and at least two years in customer service, with ServSafe CA certification preferred; you will ensure health standards, train staff, and contribute to menus and events.