Evening Customer Service Rep — Growth & PTO

Planet Fitness; North Olmsted (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Shift-differential pay for select Shif

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Growth opportunities

Job summary

National Fitness Partners, the Planet Fitness partner, is seeking a part-time Customer Service Representative in North Olmsted, OH 44070. Starting pay is $12 per hour with a 3–4 day weekly schedule (2pm–10pm or 3pm–10pm) and hourly increases at 180 days, 1 year, and every 6 months after the first year.

You will assist members, help sign-ups, handle inquiries, and promote fitness programs while maintaining a clean club environment.

Qualifications

• Customer service experience
• High school diploma or GED preferred
• Must be 18 years or older
• Basic computer proficiency

Responsibilities

• Provide a superior level of customer service to Planet Fitness members, guests and prospective members.
• Answer phones in a friendly manner using information script
• Greet members, sign up new members, and log amenities
• Respond to member questions and concerns promptly and professionally
• Process beverage or merchandise purchases through the POS system
• Promote fitness instruction classes to active and new members
• Maintain a clean, sanitized, and safe club environment

Skills

Customer service

Basic computer proficiency

Education

High school diploma or GED

Job description

National Fitness Partners, the Planet Fitness partner, is seeking a part-time Customer Service Representative in North Olmsted, OH 44070. Starting pay is $12 per hour with a 3–4 day weekly schedule (2pm–10pm or 3pm–10pm) and hourly increases at 180 days, 1 year, and every 6 months after the first year.

You will assist members, help sign-ups, handle inquiries, and promote fitness programs while maintaining a clean club environment.