Evening Customer Service & Parking Billing Specialist

LAZ Parking; Cincinnati (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

LAZ Parking in Cincinnati, Ohio seeks a Customer Service Representative to greet customers, answer inquiries by phone and email, and resolve issues while maintaining knowledge of parking operations. This role emphasizes friendly service, data entry, and teamwork in a fast-paced environment. Shift: Monday–Friday, 3pm–8pm; Compensation: $17.00 per hour.

Prior cash handling and parking-revenue system experience are a plus, but not required. High school diploma or GED preferred.

Qualifications

• Customer service experience is required or strongly preferred.
• Must be able to communicate professionally in English.
• Experience with cash handling is a plus but not required.

Responsibilities

• Basic troubleshooting of minor equipment failures
• Complete miscellaneous duties as assigned.

Skills

Customer service

Communication

De-escalation

English proficiency

Decision making

Parking revenue system

Team player

Flexibility

Education

High school diploma or GED

Tools

Parking revenue control system

Job description

LAZ Parking in Cincinnati, Ohio seeks a Customer Service Representative to greet customers, answer inquiries by phone and email, and resolve issues while maintaining knowledge of parking operations. This role emphasizes friendly service, data entry, and teamwork in a fast-paced environment. Shift: Monday–Friday, 3pm–8pm; Compensation: $17.00 per hour.

Prior cash handling and parking-revenue system experience are a plus, but not required. High school diploma or GED preferred.