Evening Crisis Intervention Specialist

Chestnut Health Systems Inc; Granite City (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

Chestnut Health Systems is seeking a Crisis Intervention Engagement Technician to provide community-based outreach, engagement, and crisis intervention for individuals with untreated mental health or substance use challenges.

The role involves stabilization, safety planning, and connection to appropriate services, with a schedule of 3:00 PM–11:30 PM and collaboration with another staff member on most shifts.

Qualifications

• Minimum age 21 with a high school diploma or equivalent.
• Demonstrated experience or skills in human services and working with adults.
• Personal recovery experience and willingness to share lived recovery journey.
• Ability to obtain CRSS credential within one year of hire.

Responsibilities

• Provide community-based crisis intervention, outreach, engagement, and stabilization services, including safety planning and linkage to mental health and/or substance use treatment.
• Promote recovery model using trauma-informed practices emphasizing hope, empowerment, wellness, respect, and self-directed recovery.
• Complete required documentation and data entry per program, funder, and agency requirements, including treatment/recovery/safety plans and progress notes.
• Maintain timely records and ensure plans are completed onsite and documented within timeframes.
• Build and maintain positive working relationships with consumers, natural supports, hospitals, jails, EMS, and community partners.
• Attend supervision, staff meetings, trainings, and program development activities, including CRSS training.
• Promote Chestnut’s culture of customer service excellence by adhering to organizational behavioral standards.
• Protect the confidentiality of all consumer and organizational information.
• Provide backup support to team members and complete other duties as assigned.

Skills

Crisis intervention

Interpersonal skills

Trauma-informed

Documentation

Collaboration

Education

High school diploma

Tools

MS Word

EMR

Job description

Chestnut Health Systems is seeking a Crisis Intervention Engagement Technician to provide community-based outreach, engagement, and crisis intervention for individuals with untreated mental health or substance use challenges.

The role involves stabilization, safety planning, and connection to appropriate services, with a schedule of 3:00 PM–11:30 PM and collaboration with another staff member on most shifts.