Evening Concierge & Valet Specialist

Resort Lifestyle Communities; Florida; On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with employer match

Health, Dental, Vision benefits

Job summary

Resort Lifestyle Communities is seeking a 2ndShift Concierge to be the welcoming face of our community. You’ll greet residents, families, and guests, answer phones, and provide hands-on support at the front desk while staying on your feet to assist where needed.

This full-time role requires excellent customer service, strong communication, and the ability to multitask in a fast-paced setting. You’ll help with valet parking, safety procedures, room reservations, and everyday operations to ensure

Qualifications

• At least 21 years old with a valid driver’s license and clean driving record; able to valet park vehicles safely.
• Able to work Thursday–Monday 3:00pm to 11:30pm.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previous customer service experience, professional appearance, excellent communication and interpersonal skills.
• Adaptable and flexible to shifting priorities; willing to assist in various areas.
• Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
• Knowledge of the local community, preferred.
• Intermediate proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to communicate effectively in English with residents, guests, and staff.
• Must meet local alcohol service requirements and obtain food handler permits within two (2) weeks of hire.

Responsibilities

• Create a positive first impression by performing valet parking services for residents and visitors.
• Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors.
• Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary.
• Oversee building safety systems, including fire alarms; follow emergency procedures and assist residents during fires or severe weather.
• Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards.
• Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service.
• Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times.
• Welcome new residents and guide them through the orientation process for a smooth transition into the community.
• Manage office supplies, resident documents, and menus; perform clerical duties as assigned.

Skills

Customer service

Communication skills

Problem-solving

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Resort Lifestyle Communities is seeking a 2ndShift Concierge to be the welcoming face of our community. You’ll greet residents, families, and guests, answer phones, and provide hands-on support at the front desk while staying on your feet to assist where needed.

This full-time role requires excellent customer service, strong communication, and the ability to multitask in a fast-paced setting. You’ll help with valet parking, safety procedures, room reservations, and everyday operations to ensure