Evening Clinic Receptionist | Patient Concierge

Centinela Hospital Medical Center; Mercedes (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Knapp Medical Group in Mercedes, TX is seeking a Clinic Receptionist to join the front desk team. This role is the first point of contact for patients, handling phones, greeting visitors, and supporting daily office operations in a fast-paced medical clinic.

The position is full-time, with evenings shifts (Monday–Friday 5:00pm–11:00pm) and weekends off, and requires a High School Diploma or equivalent. Prior medical office experience is preferred and BLS certification upon hire.

Qualifications

• High School Diploma or Equivalent.
• Previous medical office receptionist experience preferred.
• BLS (AHA) upon hire and maintain current.

Responsibilities

• Serve as telephone operator, greet patients, and ensure necessary paperwork is completed.
• Collect co-pays/deductibles as per company policy.
• Schedule and reschedule patients’ appointments per established protocols by provider.
• Serve as a primary customer service representative for the clinic.
• Complete other duties and special projects, as assigned.

Skills

Customer service

Phone etiquette

Scheduling appointments

Front desk experience

Education

High School Diploma or Equivalent

BLS Certification

Job description

Knapp Medical Group in Mercedes, TX is seeking a Clinic Receptionist to join the front desk team. This role is the first point of contact for patients, handling phones, greeting visitors, and supporting daily office operations in a fast-paced medical clinic.

The position is full-time, with evenings shifts (Monday–Friday 5:00pm–11:00pm) and weekends off, and requires a High School Diploma or equivalent. Prior medical office experience is preferred and BLS certification upon hire.