Evening Case Manager - Housing & Client Support

Samaritan Daytop Village, Inc.; New York (NY); Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO 25 days

Retirement account match

Tuition reimbursement

Job summary

Samaritan Daytop Village, Inc. is seeking a Case Manager to work with individuals and families experiencing homelessness in New York City.

You will conduct interviews, assess needs, and develop Independent Living Plans while coordinating housing referrals and community services. You will maintain client files, monitor progress, and advocate to remove barriers to stability, working with diverse populations in a full-time, non-exempt role at an hourly rate of $27.97.

Qualifications

• At least 1 year of case management or social services experience.
• Experience with homelessness, substance use, or mental health needs.
• Ability to document progress and coordinate with external partners.
• Commitment to client confidentiality and ethical standards.

Responsibilities

• Build professional relationships with clients and maintain confidentiality.
• Review client eligibility documents and explore non-shelter alternatives.
• Create and manage client files and records.
• Conduct intake interviews and psycho-social assessments.
• Develop and update Independent Living Plans with short- and long-term goals.
• Refer clients to permanent housing and community-based services.
• Track client progress and document updates through regular contact.
• Follow up with clients and referral agencies to monitor service outcomes.
• Provide data for required reports (weekly, monthly, quarterly, annual).
• Act as a liaison with outside organizations for education, healthcare, childcare, housing, and legal matters.

Skills

Interpersonal skills

Communication skills

Detail-oriented

Confidentiality

Education

High School Diploma

Human Services degree

Social Work background

Job description

Samaritan Daytop Village, Inc. is seeking a Case Manager to work with individuals and families experiencing homelessness in New York City.

You will conduct interviews, assess needs, and develop Independent Living Plans while coordinating housing referrals and community services. You will maintain client files, monitor progress, and advocate to remove barriers to stability, working with diverse populations in a full-time, non-exempt role at an hourly rate of $27.97.