Evening Bar Louie Host

The Ghoman Group; Hoffman Estates (IL); Presencial; USD 19.000 - 22.000; Jornada completa

Descripción de la vacante

Bar Louie at Chicago Marriott Northwest in Hoffman Estates, IL is seeking an Evening Host / Hostess. You will warmly welcome guests, manage seating, assist with reservations, and help ensure a smooth dining experience during busy evenings.

The ideal candidate will have strong communication, a positive attitude, and a customer-focused approach, with the ability to stay calm in a fast-paced restaurant environment and stand for extended periods. Immediate joining is expected.

Formación

• Previous restaurant, hotel, or customer service experience preferred but not required.
• Excellent verbal communication and interpersonal skills.
• Friendly, outgoing, and professional personality.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in a busy restaurant environment.
• Basic computer skills and familiarity with reservation or POS systems preferred.
• Professional appearance and positive attitude.
• Ability to stand and walk for extended periods.
• Availability to work evening shifts, weekends, and holiday

Responsabilidades

• Welcome guests warmly and professionally as they arrive.
• Manage the seating arrangements and maintain an organized waiting list.
• Escort guests to their tables and provide menus.
• Communicate estimated waiting times accurately.
• Assist guests with seating preferences and special requests.
• Maintain a friendly and welcoming atmosphere.
• Answer incoming phone calls and assist with reservation inquiries.
• Manage restaurant reservations and guest seating requests.
• Coordinate with servers and management regarding table availability.
• Monitor guest flow and waiting times during busy periods.
• Communicate special occasions and guest requests to the service team.
• Provide courteous and attentive service to all guests.
• Respond to guest questions and direct them to the appropriate team members.
• Handle guest concerns professionally and notify management when necessary.
• Ensure guests have a positive experience from arrival to departure.
• Maintain a professional and approachable attitude at all times.
• Keep the entrance, host stand, and waiting area clean and organized.
• Ensure menus and promotional materials are available and presentable.
• Assist with clearing and resetting tables when needed.
• Monitor the dining area and communicate cleaning requirements to the team.
• Maintain an organized reservation and seating system.
• Coordinate with servers, bartenders, bussers, and restaurant supervisors.
• Communicate table availability and guest seating assignments.
• Assist the restaurant team during busy service periods.
• Follow restaurant policies, service standards, and daily procedures.

Conocimientos

Verbal communication

Interpersonal skills

Friendly and professional

Organizational skills

Multitasking

Customer service

Calm under pressure

Reservation/POS familiarity

Herramientas

Reservation systems

POS systems

Descripción del empleo

NOW HIRING: Evening Host – Bar Louie

Chicago Marriott Northwest | Hoffman Estates, Illinois

Position: Evening Restaurant Host / Hostess
Employment Type: Full-Time / Part-Time
Pay Rate: $14.00–$16.00 per hour
Shift: Evening Shift
Joining: Immediate

Location:
Chicago Marriott Northwest
4800 Hoffman Boulevard, Hoffman Estates, IL 60192

Job Summary

Chicago Marriott Northwest is seeking a friendly, energetic, and professional Evening Host / Hostess to join the Bar Louie team. The ideal candidate will create a welcoming first impression for guests, manage seating arrangements, assist with reservations, and ensure smooth guest flow throughout the restaurant.

The successful candidate should have excellent communication skills, a positive attitude, and a passion for hospitality and customer service. This role is especially important during busy evening hours when providing an organized and enjoyable dining experience is essential.

Key Responsibilities

1. Guest Reception and Seating

• 
  

  Welcome guests warmly and professionally as they arrive.

  
  


• 
  

  Manage the seating arrangements and maintain an organized waiting list.

  
  


• 
  

  Escort guests to their tables and provide menus.

  
  


• 
  

  Communicate estimated waiting times accurately.

  
  


• 
  

  Assist guests with seating preferences and special requests.

  
  


• 
  

  Maintain a friendly and welcoming atmosphere.

  
  

2. Reservations and Guest Coordination

• 
  

  Answer incoming phone calls and assist with reservation inquiries.

  
  


• 
  

  Manage restaurant reservations and guest seating requests.

  
  


• 
  

  Coordinate with servers and management regarding table availability.

  
  


• 
  

  Monitor guest flow and waiting times during busy periods.

  
  


• 
  

  Communicate special occasions and guest requests to the service team.

  
  

3. Guest Service and Satisfaction

• 
  

  Provide courteous and attentive service to all guests.

  
  


• 
  

  Respond to guest questions and direct them to the appropriate team members.

  
  


• 
  

  Handle guest concerns professionally and notify management when necessary.

  
  


• 
  

  Ensure guests have a positive experience from arrival to departure.

  
  


• 
  

  Maintain a professional and approachable attitude at all times.

  
  

4. Restaurant Appearance and Organization

• 
  

  Keep the entrance, host stand, and waiting area clean and organized.

  
  


• 
  

  Ensure menus and promotional materials are available and presentable.

  
  


• 
  

  Assist with clearing and resetting tables when needed.

  
  


• 
  

  Monitor the dining area and communicate cleaning requirements to the team.

  
  


• 
  

  Maintain an organized reservation and seating system.

  
  

5. Teamwork and Communication

• 
  

  Coordinate with servers, bartenders, bussers, and restaurant supervisors.

  
  


• 
  

  Communicate table availability and guest seating assignments.

  
  


• 
  

  Assist the restaurant team during busy service periods.

  
  


• 
  

  Follow restaurant policies, service standards, and daily procedures.

  
  

Qualifications and Requirements

1. 
   

   Previous restaurant, hotel, or customer service experience preferred but not required.

   
   


2. 
   

   Excellent verbal communication and interpersonal skills.

   
   


3. 
   

   Friendly, outgoing, and professional personality.

   
   


4. 
   

   Strong organizational and multitasking abilities.

   
   


5. 
   

   Ability to remain calm and professional in a busy restaurant environment.

   
   


6. 
   

   Basic computer skills and familiarity with reservation or POS systems preferred.

   
   


7. 
   

   Professional appearance and positive attitude.

   
   


8. 
   

   Ability to stand and walk for extended periods.

   
   


9. 
   

   Availability to work evening shifts, weekends, and holiday

   
   

Compensation

Pay Rate: $14.00–$16.00 per hour, depending on experience and qualifications.