Evening Area Supervisor: Cleaning Team Lead

Ciocca; Fort Wayne (IN); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Referral Bonus

Job summary

Ciocca Cleaning & Restoration is seeking an Area Supervisor for Fort Wayne on the 2nd shift (evenings 5:00 PM–2:30 AM). You will lead cleaning teams, train staff, inspect quality, and coordinate coverage across multiple facilities to deliver consistent, professional service.

Candidates should have prior leadership experience, strong communication and customer service skills, and the ability to organize tasks and staffing in a fast-paced environment. Weekend availability is a plus.

Qualifications

• Previous leadership experience.
• Strong communication, interpersonal, and customer service skills.
• Ability to organize work, prioritize tasks, and adjust to changing staffing needs.
• Ability to follow verbal and written instructions.

Responsibilities

• Learn and maintain the cleaning expectations for each assigned facility.
• Perform regular inspections to confirm work meets company and customer standards.
• Train new team members and provide ongoing guidance and feedback.
• Monitor employee attendance and performance.
• Arrange coverage or personally perform cleaning duties when employees are absent.
• Manage staffing and work hours to meet each building’s assigned labor goals.
• Monitor inventory and order cleaning supplies as needed.
• Respond to customer feedback and communicate necessary follow-up to the team.
• Follow and reinforce safety procedures, including proper chemical handling and use of SDS.
• Maintain building security by following alarm procedures and tracking assigned keys.
• Complete training records, evaluations, employee requests, and disciplinary documentation promptly.
• Communicate regularly with cleaning teams, Operations, and other management.
• Keep any assigned company vehicle clean.

Skills

Leadership

Communication

Customer service

Team coordination

Scheduling

Job description

Ciocca Cleaning & Restoration is seeking an Area Supervisor for Fort Wayne on the 2nd shift (evenings 5:00 PM–2:30 AM). You will lead cleaning teams, train staff, inspect quality, and coordinate coverage across multiple facilities to deliver consistent, professional service.

Candidates should have prior leadership experience, strong communication and customer service skills, and the ability to organize tasks and staffing in a fast-paced environment. Weekend availability is a plus.