Evening Admissions Counselor - Social Worker

Acadia Healthcare; Council Bluffs (IA); On-site; USD 52,000 - 66,000; Full time

Job summary

Acadia Healthcare is hiring a full-time Evening Admissions Counselor/Social Worker in Council Bluffs, IA. The role supports admissions, intake assessments, and utilization review to ensure appropriate care levels for patients and efficient use of benefits.

The position is based at Methodist Jennie Edmundson Behavioral Health Hospital, a new 96-bed inpatient facility serving adults, seniors, and youth in the Southwest Iowa region.

Qualifications

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN required.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• Current licensure preferred.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be preferred based on state or facility.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission and communicate eligibility to the business office and patient/family.
• Collaborate with medical and psychiatric staff to ensure appropriate referrals.
• Coordinate admission and transfer between referral sources and levels of care.
• Maintain knowledge of milieu management.
• Communicate projected admissions to internal representatives.
• Ensure clinical information from referrals is received before admission when possible.
• Complete pre-admission assessments and communicate disposition recommendations.
• Prepare and maintain medical records documentation for payor authorization.
• Complete initial pre-authorization for treatment and admission within payor guidelines.
• Admit patient to registration and accounting systems and complete forms with patient.
• Demonstrate empathy and professionalism toward customers and resolve complaints.
• Coordinate care for non-admitted patients and ensure follow-up care and referrals.
• Demonstrate urgency regarding patient safety and provide excellent customer service.

Education

Master's degree in a social services field or RN

Job description

Acadia Healthcare is hiring a full-time Evening Admissions Counselor/Social Worker in Council Bluffs, IA. The role supports admissions, intake assessments, and utilization review to ensure appropriate care levels for patients and efficient use of benefits.

The position is based at Methodist Jennie Edmundson Behavioral Health Hospital, a new 96-bed inpatient facility serving adults, seniors, and youth in the Southwest Iowa region.