Evaluation Facilitator (Austin)

Texas Workforce Commission; Austin (TX); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Family Friendly Workplace

Competitive salary

Defined Retirement Benefit Plan

Optional 401(k) and 457 accounts

Medical Insurance

Paid time off

Job summary

The Texas Workforce Commission invites applications for a Program Specialist V, Evaluation Facilitator in the RESEA department. This role blends data, policy, and people to translate evaluation results into actionable strategies that help Texans return to work.

You will lead advanced analytic work, collaborate with agencies and partners, and ensure programs remain compliant, high-performing, and evidence-based.

Qualifications

• Two years and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency.
• Relevant academic credits may be applied toward experience qualifications for this position.
• Bachelor’s degree and advanced skills in research and program evaluation.

Responsibilities

• Plan, prioritize, and perform a variety of technical, training, research, planning, policy, program assessment, evaluation, and administrative activities for the RESEA program.
• Provide high-level advice and counsel by interpreting policies, procedures, rules, regulations and standards related to the RESEA program.
• Consult with agencies, program staff, workforce partners, and evaluation partners to resolve problems, identify requirements, and discuss evaluation effectiveness.
• Provide technical assistance, training, and consultation for the evaluation of the RESEA program and RESEA special projects.
• Attend and present at trainings, webinars, conference calls, meetings, and workshops to maintain skills and knowledge related to evaluation.
• Review vendor evaluation deliverables and invoices.
• Assist in developing and implementing effective techniques for evaluating the RESEA program. Speak to community and professional groups on evaluation-related topics.
• Perform other duties as assigned.

Skills

Power BI dashboards

SQL

Excel

Microsoft Project

PowerPoint

Education

Bachelor's degree

CTCM

Advanced research & evaluation skills

Tools

Microsoft Project

PowerPoint

Excel

SQL

Power BI

Job description

WHO WE ARE:

The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity Street, Austin, TX.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:

The Reemployment Services and Eligibility Assessment (RESEA) department is hiring a Program Specialist V to serve as its Evaluation Facilitator. The ideal candidate is a strategic thinker and a collaborative partner who thrives at the intersection of data, policy, and people. As a senior technical analyst within the RESEA department, you don’t just look at numbers; you understand the story they tell about the Texas workforce. You possess a unique blend of research acumen and program leadership, with a deep desire to translate complex evaluation findings into actionable strategies that get Texans back to work. You are ready to serve as a subject matter leader, ensuring that RESEA programs are not only compliant but high-performing and evidence-based.

WHAT YOU WILL DO:

The Evaluation Facilitator (Program Specialist V) performs advanced (senior-level) consultative services and technical assistance work. May serve as lead worker providing direction to others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:

• Plan, prioritize, and perform a variety of technical, training, research, planning, policy, program assessment, evaluation, and administrative activities for the RESEA program.


• Provide high-level advice and counsel by interpreting policies, procedures, rules, regulations and standards related to the RESEA program.


• Consult with agencies, program staff, workforce partners, and evaluation partners to resolve problems, identify requirements, and discuss evaluation effectiveness.


• Provide technical assistance, training, and consultation for the evaluation of the RESEA program and RESEA special projects.


• Attend and present at trainings, webinars, conference calls, meetings, and workshops to maintain skills and knowledge related to evaluation.


• Review vendor evaluation deliverables and invoices.


• Assist in developing and implementing effective techniques for evaluating the RESEA program. Speak to community and professional groups on evaluation-related topics.


• Perform other duties as assigned.

YOU QUALIFY WITH:

• Two years and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency.


• Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:

• Bachelor’s degree and advanced skills in research and program evaluation.


• Certification as a Certified Texas Contract Manager (CTCM).


• Advanced skills using Microsoft Project, PowerPoint, and Excel or SQL.


• Ability to analyze complex statutes, federal/state regulations, and proposed legislation to determine operational impacts, compliance risks, and strategic opportunities.


• Knowledge of research techniques and program management processes and techniques.


• Aptitude for leveraging modern reporting tools (e.g., Power BI dashboards, automated reporting pipelines) to convert complex datasets into scannable insights.


• Skill in identifying measures or indicators of program performance.

YOU GAIN:

• A Family Friendly Certified Workplace


• Competitive salary: $5,566.05 - $5,844.35/month


• Defined Retirement Benefit Plan


• Optional 401(k) and 457 accounts


• Medical Insurance


• Paid time off, including time for vacation, sick and family care leave


• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits

Duty involves up to 15% travel within the state of Texas.