Evaluation and Monitoring Associate

Massachusetts Nonprofit Network; Boston (MA); Hybrid; USD 52,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible work schedule

403(b) retirement plan

Job summary

The Massachusetts Legal Assistance Corporation (MLAC) is seeking a full‑time Evaluation and Monitoring Associate to join the Evaluation, Engagement and Culture team in Boston. The role provides administrative and project coordination support across monitoring, peer review, fellowship, and culture initiatives, reporting to the Director of Program Evaluation and Culture.

Based in a hybrid Boston office, you will organize meetings, track deadlines, prepare documents, and coordinate communications

Qualifications

• Associate or bachelor’s degree in related field (relevant work experience may substitute).
• Ability to learn quickly and be proactive in problem solving.
• Attention to detail in drafting, editing and filing documents.
• Experience in calendar and schedule management.
• Proficiency in Microsoft Office Suite and Google Workspace; scheduling tools.
• Strong written and verbal communication for external/internal correspondence.

Responsibilities

• Support the management and day‑to‑day operations of the Evaluation, Engagement, and Culture Department.
• Prepare, disseminate, and file contract agreements and MOUs for Fellowship and Peer Review processes.
• Research, document, and convene meetings related to evaluation and monitoring initiatives.
• Coordinate monitoring visits, evaluations of organizations, and related trainings and activities.
• Collaborate with fiscal, data, technology, and communications departments to gather monitoring information.
• Coordinate NLADA scholarship award process involvement for client board members.
• Serve as liaison between the Director and stakeholders to ensure consistent communication.
• Ensure timely completion of projects and initiatives within the department.
• Collaborate with other departments on projects as needed.
• Perform other duties as assigned by leadership.

Skills

Calendar management

Microsoft Office

Google Workspace

Communication skills

Attention to detail

Problem solving

Multi-project management

Hybrid teamwork

Education

Associate or bachelor’s degree in related field

Tools

Microsoft Office Suite

Google Workspace

Job description

The Massachusetts Legal Assistance Corporation (MLAC) is accepting applications for a full‑time Evaluation and Monitoring Associate to join its Evaluation, Engagement and Culture team. MLAC is an exciting place to work and has an inclusive workplace culture. We are located in a beautiful office space on Tremont Street near Government Center in Boston. Currently, MLAC follows a hybrid work schedule and requires employees to work at a commutable distance to the Boston office.

ABOUT MLAC

The Massachusetts Legal Assistance Corporation (MLAC) is a non‑profit organization established by the Commonwealth to ensure that people with low incomes with critical, non‑criminal legal problems have access to legal information, advice, and representation. MLAC provides leadership and support for the continued improvement of legal aid to low‑income people and is the largest funding source for civil legal aid organizations in the Commonwealth.

MLAC is committed to creating an inclusive workplace where everyone has a sense of belonging. A crucial part of MLAC’s vision is ensuring a culture of equal opportunity that is welcoming for all staff and volunteers. Everyone is encouraged to apply. Learn more about us at www.mlac.org.

SUMMARY OF POSITION

The Evaluation and Monitoring Associate provides administrative and project coordination support for MLAC’s monitoring, peer review, fellowship, and culture and engagement initiatives. Reporting to the Director of Program Evaluation and Culture, the Associate organizes meetings, prepares documents, tracks deadlines, tracking follow‑ups, and coordinates communication with staff and grantee organizations.

PRINCIPAL RESPONSIBILITIES

• Support the management, overall activities, and day‑to‑day operations of the Evaluation, Engagement, and Culture Department.
• Provide administrative support to the Director of Program Evaluation and Culture with the preparation, dissemination, and filing of contract agreements and memorandums of understanding and related documents for the Fellowship and the Peer Review processes.
• Support researching, documenting, and convening meetings associated with evaluation and monitoring initiatives.
• Support the scheduling, preparation and coordination of monitoring visits, evaluation of organizations, technical assistance to programs, engagement and culture trainings and Fellowship program activities.
• Collaborate with various departments (fiscal, data, technology, communications) for the purpose of gathering information that supports monitoring and evaluating MLAC‑funded organizations and engagement and culture initiatives.
• Coordinate aspects of client board member involvement in legal services, including the National Legal Aid & Defender Association (NLADA) scholarship award process.
• Act as the liaison between the Director of Program Evaluation and Culture and stakeholders to ensure consistent communication.
• Ensure timely and effective completion of projects and initiatives of the Evaluation, Engagement and Culture department.
• Collaborate with other departments on projects as needed.
• Perform other duties as assigned by the Director of Program Evaluation and Culture or the Executive Director.

PREFERRED EXPERIENCE AND QUALIFICATIONS

• Associate or bachelor's degree in related field. Relevant work experience may be substituted for degrees
• Ability to learn fast and proactive in problem solving
• Attention to detail and accuracy in document preparation (including drafting, editing and formatting letters and reports), reporting and filing
• Experience in calendar and schedule management
• Technical proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Outlook), Google Workspace, and scheduling tools
• Strong communication skills, both written and verbal, for professional correspondence internally and externally to our grantee organizations
• Ability to work on multiple concurrent projects effectively, meet deadlines, and work efficiently in a hybrid team environment
• Demonstrated ability to handle sensitive information and maintain confidentiality
• Commitment to engagement, culture, and inclusion in the workplace
• Demonstrated interest in serving the non‑profit and social justice sectors

We understand that not everyone will have 100% of the preferred experiences. If you can see yourself in this role, you are encouraged to apply.

Benefits

• Salary range of $51,800 to $69,400 for this position, depending on experience
• Employer-paid comprehensive health, dental, vision and disability insurance for individual employees and prorated for employee plus, and family
• Generous paid sick and vacation time off, paid parental leave, 13 holidays, birthday off and increasing vacation time with tenure starting at 2 weeks of accrued vacation the first year
• Flexible work schedule
• 403(b) retirement plan with current employer contribution of 13.5% of the employee’s annual salary, and an additional 2% employer match on voluntary employee contributions of 4%
• Flexible spending and dependent care tax free savings plan
• Generous annual professional development allowance