Evaluation and Impact Manager (Hybrid) - Confluence Collaborative

Washington University in St. Louis; St. Louis (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Washington University in St. Louis seeks an Evaluation and Impact Manager to lead the office-wide evaluation portfolio for the Confluence Collaborative for Community Engagement.

You will design, implement, and manage robust evaluation systems to generate actionable data, strengthen programs, and demonstrate impact across the University. The role includes co-leading the Carnegie Classification self-study, building shared evaluation infrastructure, and translating findings into clear reports and

Qualifications

• Master’s degree or combination of education and/or experience may substitute for minimum education.
• 3 years of relevant experience.
• PhD in evaluation, public health, social sciences, public policy, or a related field preferred.

Responsibilities

• Design, implement, and manage the office-wide evaluation framework guiding data collection, analysis, and use.
• Lead full evaluation cycles for priority programs.
• Synthesize findings into accessible reports, dashboards, and presentations for diverse audiences.
• Provide evaluation consultation and capacity-building support to staff.
• Identify and track key performance indicators for community engagement activity.

Skills

Community Engagement

Data Analysis

Report Writing

Project Coordination

Education

Master’s degree

PhD (preferred)

Tools

Survey design

Data platforms (databases, dashboards)

Job description

Position Summary

The Evaluation and Impact Manager leads the office-wide evaluation and impact portfolio for the Confluence Collaborative for Community Engagement at Washington University in St. Louis. This position is primarily responsible for designing, implementing, and managing robust evaluation systems that generate actionable data to strengthen programs, guide decision-making, and demonstrate community engagement impact across the University.

The Manager will be a major contributor and writer for the University's Carnegie Classification for Community Engagement application. This self-study process requires collaboration with units across campus to build shared evaluation infrastructure and ensure that evidence and learning are at the center of the Collaborative's work.

Location

SAINT LOUIS, MO 63112

Scheduled Hours

37.5

Primary Duties & Responsibilities

Program Evaluation and Impact

• Design, implement, and manage the office-wide assessment framework, ensuring that program evaluation plans systematically guide data collection, analysis, and use to improve program decision-making.
• Develop evaluation strategies for Confluence Collaborative programs and initiatives, including logic models, theories of change, priority evaluation questions, data collection instruments, and evaluation reporting templates.
• Lead the full evaluation cycle—from planning and instrument design through data collection, analysis, and reporting for priority Collaborative programs each year.
• Synthesize and translate evaluation findings into accessible reports, dashboards, and presentations for diverse audiences including university leadership, community partners, and funders.
• Build a culture of continuous learning and data-informed practice by facilitating regular structured reflection among program staff and stakeholders.
• Provide evaluation consultation and capacity‑building support to Collaborative staff so that assessment is embedded in program design from the start.
• Identify and track key performance indicators for community engagement activity across the Collaborative's program portfolio.

Carnegie Classification Self-Study

• Co-lead WashU's Carnegie Classification for Community Engagement self-study process from preparation through submission, coordinating all phases of data collection, application completion and review.
• Develop a comprehensive project timeline, engage campus stakeholders, and ensure alignment between self-study documentation and institutional community engagement priorities.
• Craft and write all section of application narrative using data and stories collected through the data collection process.
• Maintain institutional knowledge of Carnegie Classification criteria, best practices, and peer institution approaches to inform ongoing engagement infrastructure.
• Coordinate follow-up activities between classification cycles to sustain readiness and continuous improvement, including but not limited to monthly university-wide community‑engagement impact gatherings

Data Management and Cross-Campus Collaboration

• Collaborate with units across campus—including schools, student affairs, research offices, and community partnerships—to create, collect, and maintain community engaged scholarship program evaluation data.
• Design and implement data collection systems and tools (surveys, tracking databases, reporting platforms) that enable consistent, reliable measurement of community engaged scholarship activity across the University.
• Maintain a centralized repository of engagement data, stories, and evidence to support institutional reporting, grant applications, and strategic communications.

Strategic and Institutional Contribution

• Contribute to the Confluence Collaborative's strategic planning by providing data-informed insights on community engagement trends, gaps, and opportunities.
• Represent the Collaborative in University-wide committees, working groups, and external professional networks related to assessment, program evaluation, impact, scholarship, and community engagement.
• Stay current with national trends in community engagement assessment, engaged scholarship, and higher education social impact measurement frameworks.

Performs Other Duties as assigned.

Working Conditions

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically working at a desk or table
• Repetitive wrist, hand or finger movement

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

Required Qualifications

Master’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Relevant Experience (3 Years)

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

Required Qualifications

More About This Job

• Master’s degree in a relevant field such as public health, social work, education, sociology, public policy, or a related discipline.

Preferred Qualifications

• PhD in evaluation, public health, social sciences, public policy, or a related field.
• Demonstrated knowledge of program evaluation frameworks, logic models, theories of change, and mixed-methods research design.
• Hands-on experience developing and administering data collection tools (surveys, interview guides, focus groups) and analyzing both quantitative and qualitative data.
• Proven ability to synthesize data into clear, compelling reports and presentations for varied audiences including practitioners, leadership, and funders.
• Strong written and verbal communication skills with a track record of making complex findings accessible to non-technical stakeholders.
• Demonstrated commitment to equitable, ethical, and culturally responsive evaluation practices when working with diverse communities.
• Strong project management skills with the ability to manage multiple evaluation projects, timelines, and campus relationships simultaneously.

Education

Preferred Qualifications

PhD or terminal degree or combination of education and experience may substitute for minimum education.

Certifications/Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience

No additional work experience unless stated elsewhere in the job posting.

Skills

Community Engagement, Data Compilation, Data Reporting, Impact Assessment, Multitasking, Policy Analysis, Presentation Design, Program Evaluation and Review Technique (PERT), Program Evaluations, Project Management, Qualitative Research, Quantitative Research, Verbal Communications, Written Communication