Evacuation Coordinator

NOLS; Lander (WY); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Course discounts

Flexible time off

Employee Assistance Program

Job summary

NOLS Evacuation Coordinator position based in Lander, WY supports field courses at the Rocky Mountain River Base and Three Peaks Ranch. You will coordinate evacuations, provide field support, and work with instructors and students to ensure safety and effective response.

Responsibilities include on-call evacuation management, risk‑management coaching, expense reporting, and system improvements in collaboration with the Evacuation Manager. Active NOLS field instructor required.

Qualifications

• Experience coordinating evacuations or field operations.
• Strong communication and organizational skills.
• Ability to work under pressure during evacuations.
• Active NOLS field instructor status.

Responsibilities

• Carry the evacuation phone 24/7 for 3–5 days and nights.
• Coordinate all aspects of in-field support and evacuations for instructors and students.
• Coach field staff on risk management documentation and decision making.
• Calculate evacuation expenses and submit reports to finance.
• Train field and program staff on evacuation protocols and paperwork.
• Collaborate with the Evacuation Manager to build vision and systems.
• Must be an active NOLS field instructor.

Skills

Communication

Problem solving

Organization

Calm under pressure

Team collaboration

Job description

Salary Range: $41,400.00 To $43,000.00 Annually

The Evacuation Coordinator supports field courses based out of Lander, the Rocky Mountain River Base (RMRB), and Three Peaks Ranch in a variety of circumstances via the evacuation phone. The Evacuation Coordinator works closely with the Evacuation Manager and Leadership Team at Rocky Mountain locations to coordinate all aspects of in-field support as well as instructor and student field evacuations. This role supports instructors and students in the field through logistical, medical or behavioral issues. This role is crucial to the function of successful field courses.

What does an Evacuation Coordinator do?

Everyday is different! The Evacuation coordinator gets to problem solve, think creatively, and make a big impact on the support that instructors receive in the field.

• In this job, you get to work through questions like, What trends are we seeing in student behavior this season? What training topics do instructors need? How can we work more effectively to support teams in the field?
• Carry the evacuation phone 24/7 for 3-5 days and nights in a row.
• Facilitate the experience of evacuated or expelled students with respect, compassion, and accountability.
• Coach field staff on risk management documentation and decision making; contribute to NOLS Accepted Field Practices updates and development.
• Support Three Peaks Ranch and the River Base with evacuation concerns as necessary.
• Calculate evacuation expenses for students and submit reports to the NOLS finance department.
• Train field and program staff on all aspects of the Rocky Mountain evacuations (protocols and procedures, documentation and paperwork, challenging phone conversations).
• Collaborate and work closely together with the Evacuation Manager to create vision and systems for the Evacuation office.
• Must be an active NOLS field instructor.

In your first 6 months, you will:

• Coach instructors regarding evacuation, student performance/behavioral issues, and course dynamics.
• Supervise and coordinate logistics for Rocky Mountain evacuations.
• Make parent/emergency contact phone calls related to student behavioral issues and/or evacuations. Communicate decision-making and next steps with clarity to emergency contacts.

What makes a great Evacuation Coordinator at NOLS?

We are looking for people who share our values and are keen to learn and develop their expertise. While our ideal candidate comes with the skills listed below, we expect to provide training and development support in some of the areas.

• Attention to detail with organization of paperwork and evac office systems.
• Excellent interpersonal and communication skills to support instructors, students, and parents during challenging or emergent situations. This includes listening intently, asking questions, and maintaining a calm, helpful presence.
• Ability to task-switch quickly between field phone calls and organizing logistics, while keeping track of all details related to different situations being managed simultaneously from the field.
• Be able to think creatively in relation to field evacuation logistics, student support in town and utilizing team resources.
• Be a team player, within the program department and throughout all NOLS Rocky Mountain departments. Contribute to an environment that encourages field staff and students to feel relaxed, supported, and focused going into the field and while on course.

Who is NOLS?

NOLS is a nonprofit global wilderness school that strives to be the leading source and teacher of wildern ss skills and leadership that serve people and the environment. Our community---staff, students, trustees, and alumni---shares a commitment to wilderness, education, leadership, safety, community, and excellence. We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

Why is NOLS a great place to work?

• Global Reach: With locations across the U.S. operations in six countries, and courses running in all 50 states and more than 10 countries, you'll be part of an organization with a truly worldwide impact.
• Course Discounts: Receive special pricing on NOLS courses for yourself and your family.
• Comprehensive Benefits: Full-time employees are eligible for a robust benefits package, including medical, dental, and vision coverage.
• Flexible Time Off: We offer a flexible time off policy that empowers employees to take the time they need for rest, adventure, and personal priorities without the constraints of traditional accrual systems.
• Employee Assistance Program: Access confidential, 24/7 counseling and support services to help you maintain balance and well-being.

Additional Information

To support pay transparency and equity, the posted salary range is fixed. We encourage you to explore our opportunities that fit your pay expectations.

NOLS currently can support remote employees with legal working rights in the following locations: Canada; India; Mexico; New Zealand; the US, states: Alaska, Arizona, California, Colorado, Connecticut, Idaho, Maine, Minnesota, Montana, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Utah, Washington, and Wyoming.

Pre-Employment Check

A criminal background check is required from all NOLS employees.

NOLS participates in e-verify for U.S. employees, Certificado de Antecedentes for Chilean or Mexican employees, and other relevant employment verification systems based on location.

Current NOLS employees please note it is NOLS policy to conduct an internal reference check with People Team and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact [e-mail]

Equal Employment Opportunity

NOLS is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. All employment decisions --- including hiring, promotions, compensation, benefits, transfers, training, layoffs, and terminations --- are made without regard to any protected status and are based on legitimate business needs, qualifications, and merit. The school's nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.

Reasonable Accommodation

Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment by emailing [e-mail]