EV Service Advisor, Ever Orange County

Ever; United States; On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Health insurance

PTO

401(k) plan

Job summary

Ever is hiring an EV Service Advisor to own reconditioning for our EV inventory in Irvine, CA. This onsite role collaborates with internal technicians, external shops, and vendors to drive cost-efficient, high-quality repairs.

You will triage inspection reports, approve estimates, negotiate pricing, and track status through QA and ready-to-sell stages. Ideal candidates have 2–6+ years in service advising or recon ops and a passion for EVs.

Qualifications

• 2–6+ years of experience in service advising, recon ops, or fleet maintenance.
• Must possess and maintain a valid driver’s license and a clean driving record.
• Strong understanding of automotive repair processes and cost drivers.
• Comfortable making fast, data-driven repair decisions.
• Experience managing vendors, shops, or dealer service departments.
• High ownership and strong operational mindset.
• Detail-oriented with strong follow-through.
• Comfortable working in fast-paced, high-growth environments.
• Passion for EVs and next-generation mobility.

Responsibilities

• Own reconditioning decisions for Ever’s EV inventory.
• Triage inspection reports and determine repair scope, priority, and budget.
• Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors.
• Source and manage external service partners to optimize cost, speed, and quality.
• Approve estimates, negotiate pricing, and control reconditioning spend.
• Track vehicle status through inspection, repair, QA, and ready-to-sell stages.
• Ensure vehicles meet Ever’s quality, safety, and merchandising standards.
• Resolve technical issues and unblock stalled vehicles.
• Maintain accurate reconditioning records and documentation.
• Identify process improvements to reduce cycle time and cost.
• Provide feedback to Product & Ops teams to improve tooling and workflows.

Skills

Service advising

Recon ops

Vendor management

Data-driven decisions

Operational mindset

Attention to detail

Fast-paced environment

EV enthusiasm

Tools

Service DMS

Recon tools

Excel/Sheets

Slack

CRM

Ops dashboards

Job description

About the job

Role: EV Service Advisor, Reconditioning Operations
Location: Irvine, CA (Onsite)
Employment Type: Full-Time
Salary: $65,000–110,000 OTE (base + potential performance bonus)

About Ever

Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline.

Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com.

What You’ll Do

• Own reconditioning decisions for Ever’s EV inventory
• Triage inspection reports and determine repair scope, priority, and budget
• Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors
• Source and manage external service partners to optimize cost, speed, and quality
• Approve estimates, negotiate pricing, and control reconditioning spend
• Track vehicle status through inspection, repair, QA, and ready-to-sell stages
• Ensure vehicles meet Ever’s quality, safety, and merchandising standards
• Resolve technical issues and unblock stalled vehicles
• Maintain accurate reconditioning records and documentation
• Identify process improvements to reduce cycle time and cost
• Provide feedback to Product & Ops teams to improve tooling and workflows

Qualifications & Fit

• 2–6+ years of experience in service advising, recon ops, or fleet maintenance
• Must possess and maintain a valid driver’s license and a clean, acceptable driving record
• Strong understanding of automotive repair processes and cost drivers
• Comfortable making fast, data-driven repair decisions
• Experience managing vendors, shops, or dealer service departments
• High ownership and strong operational mindset
• Detail-oriented with strong follow-through
• Comfortable working in fast-paced, high-growth environments
• Passion for EVs and next-generation mobility

Technical Skills

• Experience with service DMS or recon management tools
• Ability to read inspection reports, estimates, and labor ops
• Familiarity with EV systems and common failure modes
• Strong Excel / Sheets skills
• Comfort using Slack, CRM, and ops dashboards
• Experience negotiating labor rates and parts pricing

Physical Requirements

• Ability to stand and walk for extended periods while assisting customers, conducting vehicle walk-arounds, and coordinating service activities in the showroom and service area
• Ability to enter, exit, and operate vehicles safely, including occasional driving or moving vehicles in connection with service appointments, inspections, or customer support
• Ability to occasionally bend, reach, stoop, and work around vehicles
• Ability to occasionally lift, carry, push, or pull up to 25 pounds, including customer items, parts, documents, and light office or service supplies

Benefits

• Competitive salary + performance bonus
• Health, dental, and vision insurance
• PTO
• 401(k) plan

Why Ever and this role?

• Run reconditioning for the fastest-growing EV retailer in the U.S.
• Make high-impact decisions that directly affect margins and velocity
• Work with cutting-edge EV technology
• Build elite operations and vendor management skills
• Direct ownership over inventory readiness
• Clear path to Operations Manager and other Ops Leadership roles

Disclaimers

Ever is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.