Role: EV Service Advisor, Reconditioning Operations
Location: Irvine, CA (Onsite)
Employment Type: Full-Time
Salary: $70,000–120,000 OTE (base + potential performance bonus)
About Ever
Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline.
What You’ll Do
- Own reconditioning decisions for Ever’s EV inventory
- Triage inspection reports and determine repair scope, priority, and budget
- Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors
- Source and manage external service partners to optimize cost, speed, and quality
- Approve estimates, negotiate pricing, and control reconditioning spend
- Track vehicle status through inspection, repair, QA, and ready‑to‑sell stages
- Ensure vehicles meet Ever’s quality, safety, and merchandising standards
- Resolve technical issues and unblock stalled vehicles
- Maintain accurate reconditioning records and documentation
- Identify process improvements to reduce cycle time and cost
- Provide feedback to Product & Ops teams to improve tooling and workflows
Qualifications & Fit
- 2–6+ years of experience in service advising, recon ops, or fleet maintenance
- Strong understanding of automotive repair processes and cost drivers
- High ownership and strong operational mindset
- Detail‑oriented with strong follow‑through
- Comfortable working in fast‑paced, high‑growth environments
- Passion for EVs and next‑generation mobility
Technical Skills
- Experience with service DMS or recon management tools
- Ability to read inspection reports, estimates, and labor ops
- Familiarity with EV systems and common failure modes
- Comfort using Slack, CRM, and ops dashboards
- Experience negotiating labor rates and parts pricing
- Competitive salary + performance bonus
- Health, dental, and vision insurance
- Flexible / Unlimited PTO
- 401(k) plan
Why Ever and this role?
- Run reconditioning for the fastest‑growing EV retailer in the U.S.
- Make high‑impact decisions that directly affect margins and velocity
- Work with cutting‑edge EV technology
- Build elite operations and vendor management skills
- Direct ownership over inventory readiness
- Clear path to Operations Manager and other Ops Leadership roles
Disclaimers
Ever is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.