EV Service Advisor, Ever Orange County

Ever; Irvine (CA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + performance bonus

Health, dental, and vision insurance

Flexible / Unlimited PTO

401(k) plan

Job summary

Ever is seeking an EV Service Advisor for their reconditioning operations in Irvine, CA. The role involves making crucial reconditioning decisions for electric vehicles while coordinating with technicians, vendors, and dealers to ensure quality and efficiency.

Candidates should have 2-6+ years of experience in service advising, a solid understanding of automotive repair processes, and a passion for electric vehicles. The position offers a full-time contract and competitive salary along with various benefits.

Qualifications

• 2–6+ years of experience in service advising or reconditioning operations.
• Strong understanding of automotive repair processes.
• Experience managing vendors and shops.

Responsibilities

• Own reconditioning decisions for Ever’s EV inventory.
• Triage inspection reports to determine repair scope.
• Coordinate work across internal technicians and external partners.

Skills

Service advising experience

Understanding of automotive repair processes

Data-driven decision making

Vendor management

Detail-oriented

Strong Excel / Sheets skills

Familiarity with EV systems

Job description

About the job

Role: EV Service Advisor, Reconditioning Operations
Location: Irvine, CA (Onsite)
Employment Type: Full-Time
Salary: $70,000–120,000 OTE (base + potential performance bonus)

What You’ll Do

• Own reconditioning decisions for Ever’s EV inventory
• Triage inspection reports and determine repair scope, priority, and budget
• Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors
• Source and manage external service partners to optimize cost, speed, and quality
• Approve estimates, negotiate pricing, and control reconditioning spend
• Track vehicle status through inspection, repair, QA, and ready-to-sell stages
• Ensure vehicles meet Ever’s quality, safety, and merchandising standards
• Resolve technical issues and unblock stalled vehicles
• Maintain accurate reconditioning records and documentation
• Identify process improvements to reduce cycle time and cost
• Provide feedback to Product & Ops teams to improve tooling and workflows

Qualifications & Fit

• 2–6+ years of experience in service advising, recon ops, or fleet maintenance
• Strong understanding of automotive repair processes and cost drivers
• Comfortable making fast, data-driven repair decisions
• Experience managing vendors, shops, or dealer service departments
• High ownership and strong operational mindset
• Detail-oriented with strong follow-through
• Comfortable working in fast-paced, high-growth environments
• Passion for EVs and next-generation mobility

Technical Skills

• Experience with service DMS or recon management tools
• Ability to read inspection reports, estimates, and labor ops
• Familiarity with EV systems and common failure modes
• Strong Excel / Sheets skills
• Comfort using Slack, CRM, and ops dashboards
• Experience negotiating labor rates and parts pricing

Benefits

• Competitive salary + performance bonus
• Health, dental, and vision insurance
• Flexible / Unlimited PTO
• 401(k) plan

Disclaimers

Ever is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.