EV & Infotainment Vehicle Tech Specialist

Greeley, CO; Littleton (CO); Hybrid; USD 45,000 - 55,000; Full time

Job summary

McDonald Volvo in Littleton, CO is seeking a Product Technology Specialist to demonstrate Volvo technology, deliver new-vehicle orientations, and support customers post-purchase. You will assist sales and service teams with product knowledge and ensure a seamless customer experience.

The role emphasizes educating customers on safety systems, infotainment, and connected services, with a focus on clear communication and hands-on tech support.

Qualifications

• Experience in automotive retail or technology-focused roles preferred.
• Strong interest in automotive technology and EVs.
• Excellent communication and presentation skills.
• Ability to explain technical concepts clearly to customers.
• Strong organizational and time-management skills.

Responsibilities

• Educate customers on Volvo safety systems, infotainment, connectivity, Google built-in features, and driver assistance technologies.
• Conduct personalized vehicle orientations and answer questions before and after delivery.
• Support the sales team with product demonstrations and test drives.
• Maintain expert knowledge of Volvo products, software updates, accessories, and emerging technologies.
• Assist customers with pairing devices and configuring vehicle features.
• Provide follow-up support to ensure customers are comfortable with the technology.
• Train dealership staff on new Volvo models and features.
• Ensure showroom and demo vehicles are prepared and up-to-date.
• Collaborate with sales and service to deliver a seamless customer experience.

Skills

Automotive knowledge

Customer service

Communication

Job description

McDonald Volvo in Littleton, CO is seeking a Product Technology Specialist to demonstrate Volvo technology, deliver new-vehicle orientations, and support customers post-purchase. You will assist sales and service teams with product knowledge and ensure a seamless customer experience.

The role emphasizes educating customers on safety systems, infotainment, and connected services, with a focus on clear communication and hands-on tech support.