European Demo Centre Coordinator

Danaher Corporation; United States; Hybrid; USD 40,000 - 57,000; Full time

Job summary

Leica Biosystems, a Danaher operating company, seeks a logistics and demo coordination specialist based in Newcastle, UK. You will oversee demos, loans, training and exhibitions across Europe, ensuring smooth scheduling, equipment availability and end-to-end logistics from stock to delivery.

You will maintain inventory records, KPIs and ERP system usage (SAP/Salesforce), while collaborating with multiple teams. Some travel within Europe is required and remote work is possible for this role.

Qualifications

• Diploma or equivalent in logistics or related field.
• Experience in demo coordination, logistics or customer operations.
• Knowledge of SAP or a similar ERP, MS Office and email management.
• Professional English and strong stakeholder communication.

Responsibilities

• Coordinate European demos, loans, training and exhibitions; manage scheduling and Newcastle Demo Lab.
• Manage demo and loan inventory and end-to-end logistics, including stock, replenishment, deliveries and freight.
• Drive inventory accuracy, KPIs, SAP/Salesforce administration and cross-team coordination.
• Collaborate with Commercial, Service, Applications, Logistics and other partners; travel within Europe as needed.

Skills

Demo coordination

Logistics

Customer service

Stakeholder management

Education

Diploma in logistics

Tools

SAP

Salesforce

Microsoft Office

Excel

Job description

This position is part of the EMEA Customer Excellence Team and will be based in Newcastle, United Kingdom. You will report to the EMEA Demo Workshop Manager and coordinate demo, training, exhibition and service-loaner activities across Europe, including freight, inventory records, workshop scheduling and stakeholder communication. In this role, you will have the opportunity to:

• Coordinate European demos, loans, training and exhibitions, managing workshop scheduling, equipment availability and the Newcastle Demo Lab to deliver an excellent customer experience.
• Manage demo and loan inventory and end-to-end logistics, including stock availability, replenishment, deliveries, collections, freight providers, costs and resolution of late, damaged, defective or missing equipment.
• Drive effective daily management through accurate inventory records, KPIs, SAP/Salesforce administration and close coordination with Commercial, Service, Applications, Logistics and other partners. Diploma, vocational qualification or equivalent experience in logistics, demo coordination, customer service or commercial operations.
• Knowledge of SAP or a similar ERP, Microsoft Office, Excel and email management.
• Professional English, customer and commercial focus, attention to detail, integrity and compliance awareness, experience coordinating activities, maintaining records and influencing stakeholders without direct authority.

Travel, Motor Vehicle Record and Physical/Environment Requirements:

• Based in Newcastle, United Kingdom; remote working is possible, with travel to maintain the Newcastle Laboratory.
• Ability to work safely and compliantly in an equipment-handling environment.
• Willingness to travel occasionally within Europe.

It would be a plus if you also possess previous experience in:

• Demo or loan coordination, logistics, medical devices, instrument sales or service, product management or manufacturing with experience in Demo-management systems, Salesforce or a similar CRM.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business Syste m which makes everything possible.

• Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
• Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
• Check out our benefits at Danaher Benefits Info (https://leplb1040.upoint.alight.com/ah-angular-afirst-web/#/web/danaher/cp/preauth-home).
• We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
• For more information, visit www.danaher.com.