Euless Branch -Branch Support Services Representative

Southwest Airlines Federal Credit Union; Euless (TX); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Free health insurance

Free dental insurance

Free vision insurance

Free life insurance

Free short term disability

Free long term disability

401k with employer match

Paid time off

Résumé du poste

Southwest Airlines Federal Credit Union is seeking a Branch Support Services Representative for our Euless Branch in Euless, Texas. The role involves processing daily teller tasks, contacting members, and back-up support for the branch and teller line.

Strong computer skills with Outlook/Excel/Word/Teams are essential, along with clear communication and a friendly, service-oriented approach. Requires HS diploma, cash handling experience, and passing a credit/background check.

Qualifications

• High School diploma or equivalent.
• One to three years of cash handling experience with a history of good balancing.
• One to three years of service experience preferably in a Financial Institution.
• All qualified candidates must pass a credit and background check.

Responsabilités

• Scan daily Teller work.
• Contact members when necessary.
• Back up support for Euless Branch and Teller Line.
• Research requests: statements or copy checks.
• Review and complete wire requests.
• Complete check orders.
• Complete deceased account requests.
• Stop payment requests.
• Process requests via Support Services Synapsys Queue.
• Assist with audit preparation.
• Complete additional reports as needed.

Connaissances

Great attitude

Computer proficiency

Clear written and verbal communication

Interpersonal skills

Multitasking and organization

Formation

High School diploma or equivalent

Outils

Microsoft Outlook

Excel

Word

Teams

Description du poste

Southwest Airlines Federal Credit Union a world class financial institution is looking for a Branch Support Services Representative for our Euless Branch located in Euless Texas.

The Benefits of Working Here

• FREE health insurance
• FREE dental insurance
• FREE vision insurance
• FREE life insurance
• FREE short term and long term disability
• FREE employee checking account
• Paid Time Off up to 3 weeks per year
• 12 Paid Holidays
• 2 weeks of more paid time off
• Flexible Spending Accounts
• 401k plans with employer match
• Tuition reimbursement
• Casual dress code every day
• Ongoing training through classroom and online formats
• Employee recognition programs
• Employee committees that promote culture fun and wellness
• Monthly company wide activities for our employees like Baseball Day Chocolate Chip Day Summer Luau Say Something Nice Day Biggest Loser and a Step Challenge

Branch Support Services Representative Overview

Position Overview

• Scanning daily Teller Work
• Contacting members when necessary
• Back up support for Euless Branch and Teller Line
• Research request Statement or check copies
• Review and complete wire requests
• Complete check orders
• Complete deceased account requests
• Stop payment requests
• Work requests through the Support Services Synapsys Queue
• Assist with audit preparation
• Complete additional reports as needed

Qualifications

• Great attitude and enthusiasm
• Have a comprehensive knowledge of using a computer Microsoft Outlook Excel Word and Teams
• Clear written and verbal communication while maintaining professional courteous and friendly service to our members and co workers
• Interpersonal skills to effectively suggest new products and services to our members
• Ability to multi task and maintain organization and efficiency in a fast paced environment
• High School diploma or equivalent
• One to three years of cash handling experience with a history of good balancing
• One to three years of service experience preferably in a Financial Institution
• All qualified candidates must pass a credit and background check to be qualified

Pay DOE

Schedule Monday to Friday 830am 510pm

Work Location 801 W Euless Blvd Suite 104 Euless Texas 76040

Company Overview

Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States Since our inception we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ We now serve over 50000 members nationwide and were still growing Our members enjoy the most elite financial services and the best member service around Learn more about us on our website httpswwwswacuorgconnectcareershtml