EUC Endpoint Engineer

MACHINE LEARNING TECHNOLOGIES LLC; Dallas (TX); On-site; USD 83,000 - 99,000; Full time

Job summary

MACHINE LEARNING TECHNOLOGIES LLC in Dallas, TX is seeking an EUC Endpoint Engineer for a 12-month+ role to manage Windows and Apple device platforms, security, and deployment automation. You will drive modern endpoint management migrations, maintain configurations, and deliver advanced troubleshooting with minimal guidance.

Responsibilities include leading deployment projects, building automation, and ensuring enterprise device compliance across Windows and Apple ecosystems, with a focus on

Qualifications

• Experience managing Microsoft Intune and SCCM/MECM.
• Strong Windows 11, Autopilot, AD, Entra ID, GPO, SSO knowledge.
• Packaging/deployment of enterprise apps (MSI, MSIX, Win32, PKG).
• PowerShell and Microsoft Graph automation experience.
• Experience with Apple enterprise devices.
• Understanding of endpoint security, compliance, and remediation.
• Familiarity with ITSM processes and ServiceNow.

Responsibilities

• Manage and support Windows devices end-to-end using Intune, SCCM/MECM, Autopilot.
• Configure security policies: Defender for Endpoint, BitLocker, LAPS.
• Support macOS/iOS/iPadOS via Intune, Jamf Pro, Workspace ONE.
• Configure device enrollment, profiles, FileVault, apps, and policies.
• Package and deploy apps using MSI, MSIX, Win32, DMG, PKG.
• Manage deployment processes, rollback plans, and detection rules.
• Deploy apps through Intune, SCCM/MECM, Software Center, pilot groups.
• Handle Windows Update for Business, update rings, Delivery Optimization.
• Develop automation scripts with PowerShell, Graph API, Bash, JSON, XML.
• Assist with migration to cloud-based endpoint management and Entra Join.
• Provide Tier 3 support, troubleshoot complex EUC issues with minimal guidance.
• Maintain documentation and KBs for EUC environments.

Skills

Microsoft Intune

SCCM/MECM

Windows Autopilot

Active Directory

Entra ID

Group Policy

Windows Update for Business

PowerShell

Microsoft Graph automation

Apple device management

ServiceNow ITSM

Endpoint security

Tools

Jamf Pro

Job description

Job Overview

• Job ID: J54406
• Job Title: EUC Endpoint Engineer
• Location: Dallas, TX
• Duration: 12 Months + Extension
• Domain Exposure: Utilities/ Energy
• Client: To Be Discussed Later
• Employment Type: W-2, 1099, C2C
• Work Authorization: US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other
• Bill Rate: $66/hour

Key Responsibilities

• Manage and support Windows 11, Intune, SCCM/MECM, Windows Autopilot, Group Policy, Active Directory, and Microsoft Entra ID.
• Manage Windows security features including BitLocker, Microsoft Defender for Endpoint, Windows LAPS, and security/compliance policies.
• Support macOS, iOS, and iPadOS devices using Intune, Jamf Pro, Workspace ONE, and Apple Business Manager.
• Configure Apple device enrollment, configuration profiles, FileVault, applications, and device policies.
• Package and deploy enterprise applications using MSI, MSIX, Win32, EXE, App-V, PKG, and DMG formats.
• Manage application dependencies, detection rules, supersedence, silent installation, uninstall processes, and rollback plans.
• Deploy applications through Intune, Company Portal, SCCM/MECM, and Software Center using pilot groups, phased deployments, and deployment rings.
• Manage Windows Update for Business, update rings, Delivery Optimization, and endpoint reporting.
• Develop automation and troubleshooting scripts using PowerShell, Microsoft Graph API, Microsoft Graph PowerShell, Bash/Z shell, JSON, and XML.
• Support modern provisioning and migration using Autopilot, Entra Join, Hybrid Entra Join, co-management, and tenant attach.
• Assist with migration from traditional imaging, Group Policy, and legacy software-distribution platforms to modern cloud-based endpoint management.
• Support MFA, Conditional Access, RBAC, SSO, certificates, PKI, and least-privilege administration.
• Implement endpoint security and compliance using Defender, CrowdStrike, BitLocker, FileVault, Microsoft Purview, security baselines, and vulnerability remediation.
• Provide advanced troubleshooting using Endpoint Analytics, Intune/SCCM reporting, Event Viewer, Reliability Monitor, Performance Monitor, registry/log analysis, and network troubleshooting tools.
• Support Azure Virtual Desktop, Windows 365 Cloud PC, Remote Desktop Services, and other virtual desktop/application platforms.
• Support Microsoft 365 applications including Teams, OneDrive, SharePoint Online, Outlook, Microsoft Edge, and Safari.
• Manage incidents, requests, changes, problems, knowledge articles, CMDB, and asset-management activities using ServiceNow.
• Provide Tier 3 / senior-level support, investigate root causes, and resolve complex endpoint issues with minimal guidance.
• Identify opportunities to improve existing processes and proactively develop better tools, automation, scripts, and workflows.
• Maintain technical documentation, procedures, and knowledge articles for endpoint and EUC environments.

Required Skills

• Strong experience with Microsoft Intune and SCCM/MECM.
• Windows 11, Autopilot, Active Directory, Entra ID, Group Policy, and Windows Update for Business.
• Strong software packaging and application deployment experience.
• PowerShell and Microsoft Graph automation experience.
• Experience managing Apple enterprise devices.
• Strong understanding of endpoint security, compliance, and vulnerability remediation.
• Experience with ServiceNow and enterprise ITSM processes.
• Strong troubleshooting, analytical, communication, and problem-solving skills.
• Ability to work independently, take ownership of complex issues, and recommend process improvements.

Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.