ETL Informatica Production Support

Collabera; Plano (TX); Hybrid; USD 68,880 - 75,768; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid parental leave

Job summary

A global talent solutions leader seeks a Production Services Specialist in Plano, Texas. The role entails providing L2/L3 production support, incident resolution, and proactive system improvements in a hybrid work environment. Ideal candidates have hands-on experience with Unix/Linux, Hadoop, and strong problem-solving skills. Compensation ranges from $50 to $55 per hour with comprehensive benefits.

Qualifications

• Hands-on experience with Unix/Linux & Shell Scripting.
• Experience with Hadoop.
• Proficient in ETL tools like Informatica.

Responsibilities

• Provide L2/L3 production support.
• Deliver on-call support for incidents/issues.
• Communicate application health and status to stakeholders.

Skills

Hands-on experience with Unix/Linux & Shell Scripting

Experience with Hadoop

Proficiency with ETL tools - Informatica

Familiarity with monitoring tools: ITRS Geneos, Splunk

Job scheduling tools: Autosys

Understanding of ITIL concepts

Strong problem-solving skills

Job description

Overview

This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range is $50.00/hr - $55.00/hr.

Direct message the job poster from Collabera

Work Arrangement: Hybrid

Duration: 12-18 Months (Possibility of Full-Time Conversion)

Role

We are seeking a Production Services Specialist to join our team. The role ensures the availability, stability, and reliability of production applications, with a strong focus on incident triage, defect resolution, and proactive system improvements.

Responsibilities

• Provide L2/L3 production support, including research, triage, defect resolution, and compliance checks.
• Deliver on-call support for incidents/issues and coordinate across multiple support teams.
• Communicate application health and status to business and management.
• Troubleshoot, analyze, and resolve issues using advanced querying and programming skills.
• Perform root cause analysis and suggest monitoring and stability improvements.
• Partner with Technology Infrastructure and Development teams to support releases, server upgrades, and software deployments.
• Manage real-time restoration of services, ensuring timely communication of progress and challenges.
• Participate in Disaster Recovery and Resiliency exercises.
• Apply Incident and Problem Management best practices.
• Clearly communicate technical information to both technical and non-technical partners.

What We’re Looking For

• Hands-on experience with Unix/Linux & Shell Scripting
• Experience with Hadoop
• Proficiency with ETL tools - Informatica
• Familiarity with monitoring tools: ITRS Geneos, Splunk
• Job scheduling tools: Autosys
• Understanding of ITIL concepts (Incident & Problem Management)
• Flexibility to provide stand-by/on-call support in rotation
• Strong problem-solving skills in high-pressure situations
• Results-oriented and able to interact with senior management and business stakeholders
• Ability to troubleshoot and perform root cause analysis quickly
• Innovative, independent, and proactive

Compensation

Hourly Rate: $50 - $55 per hour

This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, paid vacation, paid parental leave, and paid holidays (AS Applicable).

About Us

At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential.

Ready to Apply?

Apply now or reach out to [e-mail] at 973 381 7213 for more information. We look forward to speaking with you!