ETF Servicing - Associate I

JPMorgan Chase & Co.; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks a Fund Services Associate I to support ETF basket operations, working with operations, financial controllers, and external partners to ensure accurate baskets, timely deliveries, and scalable processes.

You will build and publish daily ETF baskets, handle COACs and income adjustments, validate in-kind creations, and partner with Fund Accounting, Trading, Corporate Actions, and Technology to drive improvements and reduce risk.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field.
• 2+ years of experience in financial services.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Effective communication skills with the ability to clearly articulate issues and resolutions.

Responsibilities

• Build, maintain, and publish daily ETF baskets in alignment with fund holdings.
• Project corporate actions (COACs), income accruals, and distributions into baskets in accordance with established methodology.
• Validate in-kind creation and redemption activity against published baskets, ensuring accuracy of securities, quantities, and cash components.
• Identify and resolve issues impacting trade processing, including ID mismatches, ineligible securities, or projection gaps.
• Perform T+1 projected versus actual analysis for income and explaining variances.
• Execute daily controls to ensure completeness and accuracy of baskets, projections, and valuations, escalating any risks or discrepancies.
• Partner with Fund Accounting, Trading, Corporate Actions, and Technology teams to resolve issues and support daily deliverables.
• Support new ETF launches through basket setup, testing, and validation activities.
• Contribute to process improvements and automation initiatives to enhance efficiency and reduce operational risk.

Skills

Financial services experience

Analytical skills

Attention to detail

Time management

Communication skills

Education

Bachelor’s degree in Finance, Accounting, or related field

Job description

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

As an Associate in ETF Basket Operations, you will ensure baskets accurately reflect fund holdings, projected events, and valuations, enabling efficient creation and redemption activity. This role requires strong attention to detail, understanding of ETF mechanics, and the ability to manage time-sensitive deliverables across multiple funds. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform.

Job responsibilities

• Build, maintain, and publish daily ETF baskets in alignment with fund holdings.
• Project corporate actions (COACs), income accruals, and distributions into baskets in accordance with established methodology.
• Validate in‑kind creation and redemption activity against published baskets, ensuring accuracy of securities, quantities, and cash components.
• Identify and resolve issues impacting trade processing, including ID mismatches, ineligible securities, or projection gaps.
• Perform T+1 projected versus actual analysis for income and explaining variances.
• Execute daily controls to ensure completeness and accuracy of baskets, projections, and valuations, escalating any risks or discrepancies.
• Partner with Fund Accounting, Trading, Corporate Actions, and Technology teams to resolve issues and support daily deliverables.
• Support new ETF launches through basket setup, testing, and validation activities.
• Contribute to process improvements and automation initiatives to enhance efficiency and reduce operational risk.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Finance, Accounting, or related field.
• 2+ years of experience in financial services.
• Strong analytical and problem‑solving skills with high attention to detail.
• Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment.
• Effective communication skills with the ability to clearly articulate issues and resolutions.

Preferred qualifications, capabilities, and skills

• Experience in ETF, fund accounting, or operations preferred.