ETF Basket Ops Senior Associate: Process & Risk

State Street; Quincy (MA); On-site; USD 58,000 - 83,000; Full time

Benefits offered by this job

401K with company match

Paid volunteer days

Flexible work programs

Job summary

State Street in Massachusetts is seeking a Senior Associate to support day-to-day operations, oversee critical processes, and drive accurate client service delivery. You will act as a subject matter expert, guide junior staff, and contribute to risk reduction initiatives.

In this role you will review work, resolve exceptions, prepare management reporting, and collaborate with operations, technology, and external stakeholders to meet regulatory and client objectives.

Qualifications

• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with process improvement, operational controls, or project management is a plus.

Responsibilities

• Execute and oversee daily operational activities to ensure accuracy, timeliness, and compliance with established procedures.
• Review and approve work completed by team members, identifying and resolving exceptions as needed.
• Serve as a point of escalation for operational issues and client inquiries.
• Analyze workflows and recommend process improvements to enhance efficiency, controls, and service quality.
• Collaborate with internal teams, technology partners, and external stakeholders to support business objectives.
• Assist with project initiatives, system enhancements, and process automation efforts.
• Ensure adherence to regulatory requirements, internal policies, and risk management standards.
• Support training, onboarding, and development of team members.
• Prepare management reporting, metrics, and documentation as required.

Skills

Analytical skills

Communication skills

Multitasking

Process improvement

Risk management

Tools

Bloomberg

NSCC ETF processing

DTCC services

ETF servicing platforms

Job description

State Street in Massachusetts is seeking a Senior Associate to support day-to-day operations, oversee critical processes, and drive accurate client service delivery. You will act as a subject matter expert, guide junior staff, and contribute to risk reduction initiatives.

In this role you will review work, resolve exceptions, prepare management reporting, and collaborate with operations, technology, and external stakeholders to meet regulatory and client objectives.