ETF Basket Ops AVP — Global Delivery Leader

State Street Corporation; Quincy (MA); On-site; USD 70,000 - 115,000; Full time

Benefits offered by this job

Flexible work programs

401K match

Paid time off (PTO)

Job summary

State Street Corporation seeks an AVP – ETF Basket Operations to oversee daily ETF basket production with a focus on accuracy and timeliness. You will lead teams across ETF cash, in-kind baskets, and primary market activities, ensuring strong controls and compliant processes in a fast-paced environment.

This senior role requires experience in ETF mechanics, risk management, and collaboration with technology and risk partners.

Qualifications

• Proven people-management experience in a delivery or shared-services environment.
• Strong risk, controls, and escalation management capabilities.
• Clear, confident communicator across operational and senior-stakeholder audiences.
• Understanding of ETF basket construction and approval processes.
• Experience supporting global ETF operating models or offshore/onshore delivery structures.
• Exposure to complex ETF products (fixed income, derivatives, active/semi-transparent ETFs).
• Experience partnering with technology teams on workflow enhancements or automation.

Responsibilities

• Lead daily ETF basket production, review, and approval activities in a high-volume environment.
• Serve as senior escalation point for complex basket issues and time-sensitive events.
• Ensure SLA adherence, operational readiness, and business continuity coverage.
• Oversee processing of cash and in-kind baskets, custom/negotiated baskets, CIL events, and rebalances.
• Ensure accurate handling of corporate actions, income equalization, round lots, and market-specific requirements.
• Maintain understanding of ETF primary market mechanics and order types.
• Maintain strong operational controls with dual approvals and documented procedures.
• Partner with Risk, Compliance, and Audit on control testing and remediation.
• Proactively identify risk themes and drive preventative solutions at scale.
• Lead, coach, and develop managers and senior analysts; build bench strength and succession coverage.

Skills

People management

Risk & controls

Escalation management

Communication

ETF basket construction

ETF operating models

Automation experience

Education

Bachelor's degree in Finance/Accounting/Business

Job description

State Street Corporation seeks an AVP – ETF Basket Operations to oversee daily ETF basket production with a focus on accuracy and timeliness. You will lead teams across ETF cash, in-kind baskets, and primary market activities, ensuring strong controls and compliant processes in a fast-paced environment.

This senior role requires experience in ETF mechanics, risk management, and collaboration with technology and risk partners.