Estimator/ Sales

Hunter Super Techs - TurnPoint; Knoxville (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company van with maintenance

iPad and tech support

Flexible hours

ServiceTitan system access

Back-office scheduling/billing

Job summary

Mr. Handyman is seeking an experienced Estimator/Sales professional to visit residential and commercial sites, gather project details, and discuss a budget range.

You will write clear estimates within 24 hours, recommend solutions, and manage expectations to deliver exceptional customer service. Ideal candidates have 8+ years in the trades, strong communication, and the ability to use ServiceTitan and an iPad for workflow.

Qualifications

• 8+ years of paid industry experience.
• Strong communication and customer-service skills.
• Ability to discuss budgets and manage expectations.

Responsibilities

• Visit sites in person and by phone to gather project details.
• Write clear, descriptive estimates within 24 hours of site visit.
• Make recommendations and manage client expectations on scope and costs.
• Help create lifelong customers by delivering a great experience.

Skills

Sales

Customer service

Communication

Problem solving

Tech savvy

Education

8+ years experience in the trades/estimation

Tools

ServiceTitan

iPad

Job description

Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we’re growing our team of professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for an experienced craftsman to manage and supervise our world-class Service Professionals, while taking excellent care of our customers.Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems.Why You’ll Want to Join Our TeamHere are just a few of the benefits you’ll receive when joining the Mr. Handyman team.Company-supplied van including maintenance and fuelA back office that takes care of scheduling and billingAn office team that answers all calls and helps you take care of the customersFlexibility with hours so you can take care of life’s important eventsYour own iPad and technology support for using our state-of-the-art internal system, ServiceTitanAnd so much more…Your Responsibilities as an Estimator/ SalesOn site visits and phone conversations with customers- You’ll be making in Person visits to residential and commercial locations. Gather details about what the customer needs done. Discuss a budget range with the customer. Our typical project ranges from two hours to two days.Office Duties- Write clear and descriptive estimates. Prefered turn around time between site visit and completion of estimate should be under 24 hours.Making Recommendations and Managing Expectations with Customers – You’ll communicate with our Service Professionals and customers to help them understand what they need to have done and manage expectations about the scope of work and costs.Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.How We’ll Measure PerformanceHere are some of the ways that we’ll measure your performance in the role.Quality of Work – We guarantee all our work for one year. The work needs to be done correctly, the first time.Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.Efficiency – Doing the job well and doing the job in a timely manner are critical to success in this role.What We Want From YouCulture alignmentRockstars onlyBought into the visionMeets our expectationsTo Succeed in this RoleYou'll need a strong knowledge of both residential and commercial products and repair processes.You’ll need to self-manage as you’ll often be working on your own.You’ll need to speak with customers and provide excellent customer service.You’ll need the ability to use technology (iPad and computer).You'll need to document the job while following our process, the Mr. Handyman Way.Job RequirementsThese are the minimum requirements to be considered for this position.Live within the areaHave 8+ years of paid industry experienceSolving problems must come easily to youBe insurable for driving our vehicleComplete a background checkProfessional appearanceStrong communication skillsAs an experienced Estimator/ Sales Person, you have strong proficiency in the following:Carpentry, Painting, Drywall experienceGeneral plumbing and electrical knowledgeGeneral carpentry knowledgeAbility to formulate and follow a plan in an efficient mannerConstruction estimating skillsDesire to train and build with a team of strong Service ProfessionalsBenefits & PayThe pay range for this position will be a combination of a base with a commision based on sales and is dependent on your experienceStill with us? Great!Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY!Should you meet the requirements for the position, our system will schedule you for an interview immediately.You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.