Estee Lauder Beauty Advisor - Full Time

Belk; Danville (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Belk in Danville, VA is seeking a Beauty Advisor to drive sales through exceptional customer experiences, personalized consultations, and expert makeup and skincare services. This hourly role emphasizes building client relationships, participating in promotions, and delivering a seamless omnichannel experience with brand-aligned visuals and standards.

You will use clienteling tools, stay updated on beauty trends, and contribute to a positive team environment while supporting store operations and

Qualifications

• Strong dedication to customer service and achieving store objectives.
• Ability to learn and adapt to merchandising and beauty trends.
• Flexible schedule including nights, weekends, and holidays.
• Regularly lift/move up to 40 lbs and stand for extended periods.
• Maintain required professional licenses/certifications as applicable.

Responsibilities

• Demonstrate ownership and initiative to meet store objectives and metrics.
• Create memorable experiences by building relationships with customers, team, vendors and community.
• Provide personalized consultations and makeup/skincare services; guide product recommendations.
• Execute promotions, events, and outreach to maximize sales and brand presence.
• Utilize selling tools and devices to deliver seamless omnichannel experiences and access product details.
• Build product knowledge and apply suggestive selling techniques.
• Merchandise and replenish products promptly; maintain visual and hygiene standards per brand directives.
• Contribute to a positive store culture by sharing knowledge and recognizing achievements.
• Support store operations and asset protection by following omni and safety procedures.

Skills

Customer service

Communication

Tech-savvy

Clienteling tools

Makeup application

Skincare services

Team collaboration

Tools

Clienteling tools

Job description

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. This role has a genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence to excel in a fast-paced commission environment. This is an hourly position.

What You Will Do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, providing personalized consultations, utilizing clienteling tools, and offering product recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable with and enjoy assisting customers with makeup application and skincare services.
• Associates must maintain all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses, as required by applicable state and local regulatory boards.

The job posting highlights the most relevant /essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.