Estee Lauder Beauty Advisor - Full Time

Belk; Rocky Mount (NC); On-site; USD 18,000 - 25,000; Part time

Job summary

Belk in Rocky Mount, NC seeks a Beauty Advisor to drive sales through personalized consultations, makeup applications, and customized recommendations, delivering an excellent customer experience in a fast-paced, commission-based environment.

You will build client relationships, assist with promotions, maintain merchandising standards, and support omnichannel shopping by informing customers about inventory and product details.

Qualifications

• Customer service focus and drive to meet store objectives.
• Strong communication and interpersonal skills.
• Willingness to learn product lines and beauty trends.
• Comfort with using technology for sales tools and clienteling.

Responsibilities

• Demonstrate ownership and achieve store metrics.
• Create memorable store experiences through relationships with clients, vendors, and community.
• Build customer loyalty with personalized consultations and product recommendations.
• Execute promotions, events, and outreach to maximize sales.
• Use selling tools and devices to provide omnichannel shopping details.
• Maintain product knowledge and apply artistry in makeup and skincare services.
• Merchandise and replenish products; uphold visual standards and safety guidelines.
• Support team culture and respond to changing store needs.

Skills

Customer service

Sales orientation

Communication skills

Makeup application

Technology literacy

Tools

POS systems

Job description

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. This role has a genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence to excel in a fast-paced commission environment. This is an hourly position.

What You Will Do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, providing personalized consultations, utilizing clienteling tools, and offering product recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable with and enjoy assisting customers with makeup application and skincare services.
• Associates must maintain all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses, as required by applicable state and local regulatory boards.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.