Estate Administration Leader: Ops, Mentoring & Growth

Crisp Recruit; Fort Mill (SC); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Job summary

Simpson Law Firm in the Carolinas seeks an Estate Administration Manager to lead the department across Fort Mill and Charlotte offices, driving process improvements and staff development onsite and delivering consistent, high-quality service to clients.

You will mentor local and international paralegals, optimize workflows, manage KPIs, and collaborate with attorneys to ensure timely, accurate work while maintaining governance.

Qualifications

• Minimum three years managing people and team performance in a legal setting.
• Mentor and guide paralegals on legal processes, procedures and best practices.
• Estate administration knowledge: NC/SC experience (or five years elsewhere).
• Proven ability to develop and refine legal processes and SOPs, and manage departmental KPIs.
• Strong tech skills with Trello, Clio, Lawmatics, and MS Teams; quick learner for new software.

Responsibilities

• Team Leadership: Manage and develop a team of local and international paralegals and legal assistants across offices.
• Process Improvement: Identify workflow issues, implement solutions, and enforce SOP adherence.
• Operational Oversight: Ensure department productivity and quality across approximately 600 active files.
• KPI Management: Monitor revenue, timelines, and outcomes; adjust strategies.
• Mentoring and Training: Provide ongoing training and support to staff for growth.
• Attorney Collaboration & Accountability: Partner with attorneys to meet timeliness, billing, and compliance goals.
• Relationship Management: Cultivate strong relationships with external referral partners.

Skills

Leadership Experience - people

Paralegal Mentorship

Operational Leadership

Remote team leadership

Communication

Tools

Trello

Clio

Lawmatics

Microsoft Teams

Job description

Simpson Law Firm in the Carolinas seeks an Estate Administration Manager to lead the department across Fort Mill and Charlotte offices, driving process improvements and staff development onsite and delivering consistent, high-quality service to clients.

You will mentor local and international paralegals, optimize workflows, manage KPIs, and collaborate with attorneys to ensure timely, accurate work while maintaining governance.