ESS Technical Solution Manager

Contemporary Amperex Technology USA Inc; Milpitas (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company match

Paid time off

Professional development opportunities

Job summary

Contemporary Amperex Technology USA Inc in Milpitas seeks an ESS Technical Solution Manager. This role combines application and sales engineering, focusing on customer solution design and regional team management. The ideal candidate will have over 10 years of experience in the ESS market, along with exceptional customer service and analytical skills. Benefits include medical coverage, retirement plans, paid time off, and professional development opportunities.

Qualifications

• At least 10 years work experience in the ESS market.
• Previous work experience as an AE or SE of ESS market is advantageous.
• Knowledge of ESS projects development requirements.

Responsibilities

• Be responsible for regional team management.
• Lead team communication with customers and design solutions.
• Identify technical risks and solve system problems.

Skills

Customer service and interpersonal skills

Market and competitor analysis

Analytical and problem-solving abilities

Collaboration and communication

Logical and strategic thinking

Job description

ESS Technical Solution Manager is the combination of application engineer and sales engineer. A technical solution engineer should support and service the customer by demonstrating the product function, technical benefits and value to help customer meet their company and business goals and help company to win projects. Combining technical knowledge with strong communication and interpersonal skills, work closely with clients, understanding their specific needs, and then leverage their in-depth understanding of the company's products or services to provide tailored solutions that meet those needs effectively. Additionally, technical solution engineers should gather feedback from clients and bridge the gap between internal development team and customer requirements, helping to refine products and services based on customer needs and experiences.

Responsibilities

1. Be responsible for regional team management;
2. Lead the team to communicate with customers, design energy storage system solutions based on customer needs, and prepare tender documents;
3. Be responsible for identifying technical risks and solving system problems during the project implementation process;
4. Maintain customer relationships and deeply explore customer demands and customer relationship information;
5. Collect and analyze the technical requirements of the local regional market and transform them into competitive product demands.

Requirements

• At least 10 years work experience in ESS market
• Previous work experience as an AE or SE of ESS market is advantageous
• Previous experience in utility or ESS developer company is advantageous
• Knowledge of ESS projects development requirements is advantageous
• Exceptional customer service and interpersonal skills
• Excellent market and competitor analysis abilities
• Excellent analytical and problem-solving abilities
• Superb collaboration and communication
• Superb logical and strategic thinking abilities
• Competitive salary commensurate with experience and qualifications.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Paid time off and company holidays.
• Professional development and growth opportunities.

CATU is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic.

Employment Disclaimer

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. CATU reserves the right to modify, revise, or add job responsibilities as business needs evolve. Employment with CATU is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Export Control & Data Security Compliance

This position may involve access to sensitive systems or information subject to U.S. export control and data security regulations. Employment is contingent upon the employee’s ability to comply with applicable laws and company policies related to data protection and controlled information access.