ESS Installation Technician

Diversified; Sterling (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Multiple medical plan options

401k with Employer Match

Paid Time Off and Paid Holidays

Job summary

Diversified in Sterling, Virginia, is looking for an ESS Installation Technician to handle installation duties for technology projects. You'll work closely with project management and be responsible for tasks such as device installation, testing, and coordination with other technicians.

The ideal candidate will have at least 2 years of experience in installing access control and CCTV systems, as well as proficiency with tools like Teams and OneNote. We offer competitive compensation and comprehensive benefits.

Qualifications

• 2+ years of hands-on experience with access control and video surveillance systems.
• Ability to troubleshoot and fix installation-related issues.
• Proficient in project drawings and documentation.

Responsibilities

• Perform installation duties on technology projects for clients.
• Coordinate with project management and team members.
• Maintain job schedules and inventory records.

Skills

Access control system knowledge

CCTV installation

Problem-solving

Communication

Administrative skills

Education

High school or GED equivalent

Tools

Teams

Outlook

OneNote

BlueBeam

Adobe Reader

Job description

About Diversified

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award‑winning team specializes in delivering solutions for the most complex, large‑scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute

The ESS Installation Technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients' buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. The installation can include rack and enclosure build outs, panel terminations, device installation, testing and troubleshooting. The Senior Tech will be responsible for our most complex system designs, will mentor other technicians and set an example in all aspects of the job.

What You'll Do

• You will be expected to know and learn what is on the BOM for every job and know the material required for your job.
• Maintain timeline of job schedule with regards to when devices/head end work needs to be installed and terminated.
  • If you are not able to maintain a given timeline, it is expected for you to communicate that with the site supervisor ASAP.
• Take ownership of job schedules for workload given to you.
  • Prioritize your time properly and be able to manage multiple tasks at any given time.
• Maintain constant communication with the Site Supervisor on a daily basis.
  • Point out any/all problems found on drawings/matrix to Site Supervisor ASAP.
  • Communicate with Site Supervisor ASAP if equipment is missing/defective. Getting replacement inventory may be delayed due to lead times, hence it is very important to notify the appropriate party ASAP.
  • Help Site Supervisor with inventory if and when needed (maintain an online copy on OneNote)
• Keep written records of the following on OneNote:
  • Work accomplished with technicians/trades (sub‑contractors, GC, EC)
  • Project issues
  • Discuss problems that may arise
  • Site Readiness Document
  • Site Inventory (kept up to date, at minimum, on a monthly basis)
  • Redlines/RFIs (if required)
  • Communicate the need for assistance and guidance for any work that is required for the job. This may include labor problems as well as technical issues.
• Assist installation technicians on questions or concerns with installation of devices/head end work to be done.

Complexity

This level of technician will be responsible for performing tasks on clients' job sites with no supervision. This position is responsible for coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. This position requires the highest level of technical and people skills.

Decision Making Authority

This position is often alone on the job sites and requires good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. This position is independent and will need to make onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.

Physical Demands

The physical demands described here are representative of those that may be met by an employee. Employees will be exposed to construction site conditions on a regular basis. Employees will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. Employees can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Safety

• Maintain and wear appropriate PPE as the job and tasks require it
• Ensure hazards are addressed and rectified in a timely manner

What You'll Bring

Education & Certifications

• High school or GED equivalent.

Required Skills/Qualifications

• 2+ years of hands‑on, recent experience installing access control and video surveillance cameras in a large‑scale commercial environment, preferably to include data centers and new construction.
• Lenel experience/ certification preferred
• Must have the ability to understand access control/CCTV systems, install anything ACS, CCTV, intercom related, and troubleshoot and fix any problems that may arise during the installation process.
• Administrative capabilities to keep up with day‑to‑day requirements of every project. This includes:
  • Proficiency with the following software: Teams, Outlook, OneNote, BlueBeam, Adobe Reader
  • Knowledge of the following document types: Project drawings, Programming Matrix, SRDs, UILs, Job Hazard Analysis (JHAs), Task Hazard Analysis (THAs), Risk Hazard Analysis (RHAs), RFIs, Redlines
  • Must be able to review and understand the following: Matrix Drawings, BOM Lists, SRDs
  • Must be able to maintain the schedule given for the job and follow DIV28 specifications for quality control.
• Experience with the following systems: Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, DMP.
• Knowledge in mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
• Knowledge of accessing network interface for connection to devices such as access controllers, IP cameras, Intercoms, switches and such.
• Experience and familiarity with PC admin level changes to connect to IP cameras and the aiming/adjustment of cameras.
• Clean driving record and ability to operate a vehicle.
• Clean criminal record and able to hold a security clearance/registration for your local jurisdiction (DCJS, TS Clearance, etc).
• Active Passport, or the ability to obtain Active Passport, or the ability to obtain and travel regularly.
• Able to work indoors/outdoors, standing, sitting and ladder use. Able to lift 40lbs.
• Lenel Certification - PREFERRED

What We Offer

Along with competitive compensation, you will be eligible for the following benefits:

• Multiple medical plan options to suit your family's needs
• Dental (including orthodontic coverage) and vision plans
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with Employer Match
• Paid Time Off and Paid Holidays
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
• Commuter Benefits
• And much more

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact us so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job‑related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.