Espresso Shift Lead: Craft Coffee, Inspire Your Team

Starbucks Corp.; Tempe (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Paid vacation

Employee discounts

Job summary

Starbucks Coffee Company in Tempe, AZ seeks a shift supervisor to lead daily shift operations, ensuring quality beverages and a welcoming store environment. You will coach team members, delegate tasks, and maintain store standards while delivering exceptional customer service.

The role requires flexibility in hours and prior experience in a customer-facing, fast-paced retail setting. The company emphasizes growth, competitive benefits, and employee development.

Qualifications

• Regular attendance and punctuality, with or without accommodations.
• Availability for early mornings, evenings, weekends, nights, and holidays.
• Adhere to store policies and standards, including quality and safety.
• Six months of customer-facing experience.
• Prepare and coach beverage/food prep per recipes and customer customizations.
• At least six months delegating tasks to two or more employees.

Responsibilities

• Direct the work of the shift team and coordinate tasks.
• Ensure quality beverages and food to standard recipes.
• Provide effective oral communication and teamwork on shift.
• Maintain store safety, cash handling, and customer service quality.

Skills

Attendance & punctuality

Flexible hours

Policy adherence

Customer interaction

Food/beverage prep coaching

Team delegation

Job description

Starbucks Coffee Company in Tempe, AZ seeks a shift supervisor to lead daily shift operations, ensuring quality beverages and a welcoming store environment. You will coach team members, delegate tasks, and maintain store standards while delivering exceptional customer service.

The role requires flexibility in hours and prior experience in a customer-facing, fast-paced retail setting. The company emphasizes growth, competitive benefits, and employee development.