Espresso Home Service Technician - Field Engineer

Espresso Services Inc.; Los Angeles (CA); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Take home service vehicle

Gas card

Medical, dental, vision insurance

Retirement account matching

Generous vacation policy

Educational assistance program

Employee discounts

Job summary

Pasquini Espresso Co. in Los Angeles is looking for a Home Service Technician to install and maintain espresso machines. This role supports our commitment to high-quality service and customer satisfaction.

You will work on-site and in our shop, utilizing company-provided tools. Passion for problem-solving is key, and no prior experience is required. We offer a supportive culture and comprehensive benefits including training, vehicle use, and insurance.

Qualifications

• High school diploma or GED required.
• Valid driver's license with insurability is required.
• Proven customer service skills and a professional demeanor.
• Strong communication, troubleshooting, and problem-solving skills.

Responsibilities

• Install, repair, and maintain home espresso machines.
• Utilize iPad for time and material tracking.
• Provide timely updates to customers on repair status.
• Maintain the service vehicle and contribute to a tidy shop environment.
• Participate in a weekly on-call rotation.

Skills

Customer service

Troubleshooting

Communication

Education

High school diploma or GED

Tools

Jobber app

Multimeter

Google Workspace

Job description

Pasquini Espresso Co. in Los Angeles is looking for a Home Service Technician to install and maintain espresso machines. This role supports our commitment to high-quality service and customer satisfaction.

You will work on-site and in our shop, utilizing company-provided tools. Passion for problem-solving is key, and no prior experience is required. We offer a supportive culture and comprehensive benefits including training, vehicle use, and insurance.