Escrow Support Specialist

First American; Brighton (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Employee stock purchase plan

Job summary

First American is hiring an Escrow Assistant in Brighton, MI to support their Escrow team in a fast-paced environment. The role involves assisting in the escrow process, managing customer communication, and using technology to ensure a smooth escrow experience.

The ideal candidate will have great organizational skills, 2+ years of escrow-related experience, and a passion for delivering exceptional customer service.

First American values its employees and promotes an inclusive culture, offering a comprehensive benefits package.

Qualifications

• Strong verbal and written communication skills with internal teams and customers.
• Detail-oriented with strong organizational skills.
• Ability to adapt to new software applications.

Responsibilities

• Assist in the escrow process including opening orders and clearing title.
• Communicate with customers throughout the escrow process.
• Interpret agreements related to escrow closings.
• Utilize technologies to facilitate escrow transactions.

Skills

Customer support

Communication skills

Problem-solving

Organizational skills

MS Office proficiency

Education

High school diploma or equivalent

2+ years escrow-related experience

Job description

First American is hiring an Escrow Assistant in Brighton, MI to support their Escrow team in a fast-paced environment. The role involves assisting in the escrow process, managing customer communication, and using technology to ensure a smooth escrow experience.

The ideal candidate will have great organizational skills, 2+ years of escrow-related experience, and a passion for delivering exceptional customer service.

First American values its employees and promotes an inclusive culture, offering a comprehensive benefits package.