Escrow Servicing Specialist

HR Partners (United States); Topeka (KS); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Paid sick/Vacation time

Health, dental, & vision insurance

401(k) with match

Short- & long-term disability

Job summary

Kaw Valley Bank is seeking an Escrow Servicing Specialist to administer mortgage escrow accounts in an onsite Topeka, KS setting. The role emphasizes timely tax and insurance payments, accuracy in account monitoring, and regulatory compliance with RESPA and related rules.

The position requires attention to detail, problem-solving ability, and the capacity to manage multiple duties while communicating with borrowers and partners. Non-exempt, full-time employment with standard benefits is offered.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• 1+ year of related escrow or loan servicing experience recommended.
• Strong problem-solving, numerical aptitude, and detail orientation.
• Ability to prioritize multiple duties effectively.

Responsibilities

• Manage mortgage escrow accounts: process tax and insurance payments and monitor accuracy.
• Perform escrow analysis to identify shortages or surpluses and project accordingly.
• Prepare and distribute annual escrow statements to borrowers.
• Liaise with tax agencies, insurers, lenders, and borrowers to resolve discrepancies.
• Maintain escrow records and generate routine reports for management.
• Develop or update procedures for escrow servicing duties.

Skills

Problem-solving

Numerical aptitude

Attention to detail

Prioritization

Education

High school diploma or equivalent

Bachelor’s degree in business administration or related degree preferred

Job description

Company: Kaw Valley Bank

Title: Escrow Servicing Specialist

Job Classification: Non-Exempt, Full-Time

Location: Onsite, Topeka, KS

Primary Accountabilities: The Escrow Servicing Specialist administers mortgage escrow accounts by processing tax and insurance payments, monitoring account accuracy, resolving discrepancies, and ensuring regulatory compliance. This role supports borrowers and business partners, maintains escrow records and reporting, and contributes to efficient servicing operations.

Major Duties:

• Interpret and apply complex guidelines, regulations, and procedures to ensure compliance with federal regulations (e.g., RESPA, Regulation Z, Regulation H).
• Process disbursements for real estate taxes and insurance premiums, including force-placed insurance when required, in a timely manner.
• Perform escrow analysis to identify shortages, surpluses, or deficiencies and validate projections.
• Prepare and help distribute annual escrow statements for borrowers.
• Routinely monitor escrow accounts for accuracy and timely processing of tax and insurance payments. This includes reviewing system-generated reports on a weekly and monthly basis and communicating with management.
• Act as a liaison with tax agencies, insurance providers, lenders, and borrowers and promptly resolve any issues or discrepancies.
• Track and monitor loan accounts with force placed flood and/or hazard insurance, providing routine reporting to management.
• Assist with specialized insurance functions, including flood coverage validation for compliance with Regulation H, and conduct advanced reviews as proficiency grows.
• Collaborate with internal teams and management through written and verbal channels to streamline workflows and improve operational efficiency, leveraging effective communication and interpersonal skills.
• Develop new procedures and/or maintain current procedures for assigned job duties.
• Perform additional duties as assigned.

Required Qualifications:

• High school diploma or equivalent. Bachelor's degree in business administration or related degree preferred.
• Minimum of one (1) year of related experience, preferably in an escrow or loan servicing role.
• Strong problem-solving abilities, aptitude for numbers, and orientation towards detail.
• Ability to prioritize job duties.

• Employee Benefits Include: Paid Sick/Vacation Time, Paid Holidays, Health, Dental, & Vision Insurance, Short- & Long-Term Disability, 401(K) with a Match plus more.

KVB is an Equal Opportunity Employer.