Escrow Operations Specialist - Customer-Focused Closings

First American; Colleyville (TX); On-site; USD 25,430 - 33,930; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Employee stock purchase plan

Job summary

Join First American in Colleyville, Texas, as an Escrow Assistant, providing vital support to Escrow Officers across multiple branches. You will assist with the escrow process, communicate with customers, and ensure seamless transactions, all while fostering a positive customer experience.

This role requires a passion for helping customers, excellent communication skills, and a detail-oriented approach. First American offers competitive pay ranging from $18.46 to $24.63 per hour, alongside a comprehensive benefits package including medical, dental, and 401(k).

Qualifications

• 2+ years of escrow-related experience preferred.
• Ability to quickly adapt to new software applications and technologies.

Responsibilities

• Assist in the escrow process: opening orders, preparing documents.
• Communicate regularly with customers during the escrow process.
• Interpret agreements related to escrow closings.

Skills

Customer service

Verbal communication

Written communication

Problem-solving

Organizational skills

Detail-oriented

MS Office Suite

Education

High school diploma or equivalent

Job description

Join First American in Colleyville, Texas, as an Escrow Assistant, providing vital support to Escrow Officers across multiple branches. You will assist with the escrow process, communicate with customers, and ensure seamless transactions, all while fostering a positive customer experience.

This role requires a passion for helping customers, excellent communication skills, and a detail-oriented approach. First American offers competitive pay ranging from $18.46 to $24.63 per hour, alongside a comprehensive benefits package including medical, dental, and 401(k).