Escrow Officer: Tech-Driven, Multi-Market Closings

PLACE; Iowa (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Blueprint Title, part of PLACE, is seeking an experienced Escrow Officer to partner with real estate agents and clients across multi-market transactions. You will own files end-to-end, collaborating with title, operations, and client engagement teams to move closings forward with accuracy and care.

The role demands proactive problem solving, strong organizational skills, and clear communication under pressure.

Qualifications

• 5+ years of experience conducting residential escrow closings.
• Multi-state closings experience preferred.
• Active Escrow License / Title Producer License (or willingness to obtain).
• Must reside in the state of Iowa.

Responsibilities

• Oversee all title and escrow work for residential transactions in assigned market(s).
• Manage a high‑volume pipeline of files from opening through disbursement using internal reporting and analytics.
• Verify title clearance and readiness of files prior to closing.
• Review closing documents before and after signing to ensure accuracy, completeness, and compliance.
• Prepare settlement statements (CDs / ALTA / HUD) and balance closing figures and funds.
• Create disbursement packages and prepare files for timely funding.
• Serve as the primary point of contact for real estate agents and key stakeholders on assigned files.
• Proactively communicate status updates, timelines, and next steps to ensure a smooth and predictable closing experience.
• Provide clear, timely, and professional responses to questions from agents, clients, lenders, and internal teams.
• Anticipate issues before they elevate and manage client expectations with confidence and transparency.
• Act as the lead problem solver for file‑level issues, title defects, and closing challenges.
• Exercise sound judgment when triaging and escalating issues to the appropriate internal partners.
• Collaborate with support teams to resolve title defects, documentation issues, and entity review questions efficiently.
• Apply critical thinking to unique transaction scenarios across multiple markets.
• Partner closely with operations, title, client engagement, and notary coordination teams to move files forward.
• Manage assigned tasking for yourself and your support team.
• Step in to assist teammates when needed, even outside of your immediate scope.
• Contribute to a culture of accountability, ownership, and continuous improvement.
• Prepare transfer deeds where permitted by state regulations.
• Coordinate and support mobile notary closings.
• Ensure compliance with all applicable regulations, including TRID, CFPB, RESPA, and state‑specific requirements.
• Stay current on regulatory and industry changes impacting escrow and title operations.

Skills

Customer service

Problem solving

Attention to detail

Time management

Communication

Team collaboration

Adaptability

Tech-savvy

Education

Active Escrow License

Title Producer License

Tools

Qualia

G-Suite

Zendesk

Slack

Job description

Blueprint Title, part of PLACE, is seeking an experienced Escrow Officer to partner with real estate agents and clients across multi-market transactions. You will own files end-to-end, collaborating with title, operations, and client engagement teams to move closings forward with accuracy and care.

The role demands proactive problem solving, strong organizational skills, and clear communication under pressure.