Escrow Officer

Insight Global; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Short-term &

Long-term disability benefits

AD&D

401(k) savings plan with company match

Paid Time Off (Holidays, Vacation, PTO

Paid Family & Paternity Leave

Life Insurance

Business Travel Accident Insurance

LinkedIn Learning access

Tuition reimbursement

Employee Referral Program

Adoption Assistance Program

Employee Assistance Program

Health and Wellness Program & Incentiv

Employee Discounts

Employee Resource Groups

Job summary

West Coast Escrow in San Diego is seeking an experienced escrow officer to manage residential escrow transactions from opening through closing, coordinating with buyers, sellers, agents, lenders, and title personnel to ensure timely, accurate closings.

You will review contracts and documents, resolve issues, and build strong relationships with referral partners. A high level of organization and a track record of growing escrow volume are required.

Qualifications

• High school diploma or equivalent.
• 5+ years escrow experience, front- and back-end.
• Notary public and escrow officer licenses.
• Technical knowledge of the closing process.
• Proficiency with Microsoft Office suite.
• Strong written and verbal communication with all parties.
• Existing client base or referral network.
• Experience growing escrow volume through business development.
• Experience managing a high-volume escrow desk.
• About 15-30K of a revenue a month on their revenue desk.

Responsibilities

• Manage residential escrow transactions from opening through closing, ensuring milestones, documentation, funding, and deadlines are met.
• Review contracts, escrow instructions, title reports, and loan documents for compliance and readiness.
• Coordinate buyers, sellers, agents, lenders, attorneys, surveyors, title personnel, and others through the closing process.
• Build and maintain relationships with real estate agents, brokers, lenders, builders, and referral partners.
• Identify and resolve title, funding, documentation, or closing issues to prevent delays.
• Generate new escrow opportunities through networking, relationship-building, and client service.
• Support and mentor escrow assistants by delegating tasks and auditing files.
• Deliver a positive closing experience while contributing to escrow volume growth and revenue goals.

Skills

Escrow experience

Relationship management

Business development

Strong communication

MS Office proficiency

Education

High school diploma

Notary public license

Escrow officer licenses

Tools

Microsoft Office

Job description

Location: 4x on-site weekly 1455 Frazee Rd, San Diego CA 92108

Salary: $80 - 100K Base + Uncapped Commission + Benefits

Openings: 1

Interview Process: 2 Rounds Virtual

Required Skills & Experience

Qualifications

• High school diploma or equivalent; take continuing education courses as required.
• At least 5+ years escrow experience, both front- and back-end experience.
• Certification: Notary public and escrow officer licenses.
• Industry awareness: Technical knowledge of closing process.
• Proficiency with Microsoft Office suite.
• Strong written and verbal skills to keep agents, buyers, sellers, and all other parties up to date with the process and work with them to resolve issues.
• Existing client base, referral network, or established industry relationships.
• Experience growing escrow volume through business development and relationship management.
• Experience managing a high-volume escrow desk.
• About 15-30K of a revenue a month on their revenue desk

Job Description

Day to Day Responsibilities

• Manage residential escrow transactions from opening through closing, ensuring all milestones, documentation, funding requirements, and deadlines are completed accurately and on time.
• Review contracts, escrow instructions, title reports, and loan documentation to verify compliance and transaction readiness.
• Coordinate buyers, sellers, agents, lenders, attorneys, surveyors, title personnel, and other stakeholders throughout the closing process.
• Build and maintain strong relationships with real estate agents, brokers, lenders, builders, and other referral partners.
• Identify and resolve title, funding, documentation, or closing issues to prevent delays and ensure a seamless transaction experience.
• Generate new escrow opportunities through networking, relationship-building, client engagement, and exceptional customer service.
• Support and mentor escrow assistants by delegating work, answering questions, auditing files, and creating opportunities for professional growth.
• Deliver a positive closing experience while consistently contributing to escrow volume growth, client retention, and revenue goals.

Job Summary

What you'll do

You are the key to home ownership. As an escrow officer, you’re the human link between our process and people. You’re there at the beginning, reviewing contracts and following instructions. You’re there in the middle, ensuring that all the associated paperwork is completed efficiently and accurately. You’re working with agents and their clients to keep the process moving forward, verifying that titles are clean, taxes are paid, and loans are funded. Finally, you’re there at the end, to assure that no funds or property will change hands until all terms have been carried to completion.

Who you are

• Trusted consultant, maintaining a positive, can-do attitude that gives agents and homebuyers alike the confidence that their transaction is in reliable, good hands and will be completed on time.
• Problem solver, using your industry knowledge to identify potential issues; recognizing what’s wrong, knowing how to fix it, and avoiding unnecessary delays.
• Constant learner, staying on top of changing rules and regulations to avoid setbacks and enable transactions to close on time.
• People reader, recognizing and adapting to an agent’s or homebuyer’s personality and mood to make them feel comfortable, even when delivering bad news; showing empathy to ease their frustration and give them confidence that you’re in your corner.
• Multi-tasker, highly organized, being able to work a large number of contracts with numerous agents, buyers, and sellers simultaneously under deadline pressure.

Benefits package

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays, Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Tuition reimbursement for approved programs
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups

About Us

West Coast Escrow is part of Compass International Holdings (CIH), the parent company of some of the most recognized brands in real estate, including Better Homes and Gardens Real Estate, Century 21, Coldwell Banker, Coldwell Banker Commercial, Corcoran, ERA, Sotheby's International Realty, and Compass.

CIH was formed through the combination of Compass and Anywhere Real Estate and serves clients through a broad portfolio of real estate brokerage, franchise, relocation, title, settlement, and mortgage-related businesses. While the legacy Anywhere brands continue to operate independently, they are now united under the CIH umbrella.