Escrow Officer Representative - San Jose, CA

Compass International Holdings; San Jose (CA); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Short-term &

Long-term disability benefits

401(k) with company match

Paid Time Off, Holidays, Vacation, and

Paid Family & Paternity Leave

Life Insurance

Business Travel Accident Insurance

LinkedIn Learning access

Tuition reimbursement

Employee Referral Program

Adoption Assistance Program

Employee Assistance Program

Health and Wellness Program

Employee Discounts

Employee Resource Groups

Job summary

Compass International Holdings is seeking an experienced escrow officer in San Jose, CA. You will review contracts, ensure accuracy, and move files efficiently from start to finish, coordinating with lenders and underwriters to fund transactions.

Ideal candidates have escrow experience, Notary and escrow officer licenses, and strong communication and organizational skills to serve agents, buyers, and sellers with meticulous attention to detail.

Qualifications

• Education: High school diploma or equivalent; continuing education courses as required.
• Experience: Two to three years of escrow experience, front- and back-end.
• Certification: Notary public and escrow officer licenses.
• Industry awareness: Technical knowledge of closing process.
• Computer skills: Proficiency with Microsoft Office suite.
• Communications skills: Strong written and verbal skills to keep agents, buyers, sellers, and all other parties up to date.

Responsibilities

• Review contracts from start to finish to ensure timely, accurate closings.
• Verify all paperwork is complete so escrow closes on time and correctly.
• Coordinate with lenders and underwriters to fund and complete transactions.
• Build and maintain relationships with agents, attorneys, lenders, surveyors, and government agencies.
• Proactively reach out to new agents and retain existing ones with white-glove service.
• Train escrow assistants and delegate tasks to enable advancement.

Skills

Communication skills

Attention to detail

Problem solving

Organization

Microsoft Office

Education

High school diploma or equivalent

Notary public license

Escrow officer licenses

Tools

Microsoft Office

Job description

What you’ll do

You are the key to home ownership. As an escrow officer, you’re the human link between our process and people. You’re there at the beginning, reviewing contracts and following instructions. You’re there in the middle, ensuring that all the associated paperwork is completed efficiently and accurately. You’re working with agents and their clients to keep the process moving forward, verifying that titles are clean, taxes are paid, and loans are funded. Finally, you’re there at the end, to assure that no funds or property will change hands until all terms have been carried to completion.

Who you are

• Trusted consultant, maintaining a positive, can-do attitude that gives agents and homebuyers alike the confidence that their transaction is in reliable, good hands and will be completed on time.
• Problem solver, using your industry knowledge to identify potential issues; recognizing what’s wrong, knowing how to fix it, and avoiding unnecessary delays.
• Constant learner, staying on top of changing rules and regulations to avoid setbacks and enable transactions to close on time.
• People reader, recognizing and adapting to an agent’s or homebuyer’s personality and mood to make them feel comfortable, even when delivering bad news; showing empathy to ease their frustration and give them confidence that you’re in their corner.
• Multi-tasker, highly organized, being able to work a large number of contracts with numerous agents, buyers, and sellers simultaneously under deadline pressure.

Your responsibilities

• Jack – or Jill – of all trades: Knowing the intricacies of the contract from beginning to end, ensuring that it is closed in a timely, efficient, and error-free manner.
• Devoted to detail: Verifying all paperwork is complete so that escrow closes on time and correctly.
• Following the money: Working with lenders and underwriters to ensure that all the I’s are dotted and T’s are crossed to fund and complete transactions.
• Relationship building: Establishing and maintaining relationships with essential industry players – agents, attorneys, lenders, surveyors, and government agencies – that enable you to smoothly manage transactions.
• Business builder: Reaching out to new agents, earning their confidence and trust, and creating opportunities to market our business; retaining agents by providing them with white-glove service.
• Talent builder: Training escrow assistants to open opportunities for advancement; delegating, auditing work, answering questions, and giving direction.
• Sealing the deal: Being present at closing and making it a positive, memorable experience for agents and buyers.

Qualifications

What you must have

• Education: High school diploma or equivalent; take continuing education courses as required.
• Experience: Two to three years of escrow experience, both front- and back-end experience.
• Certification: Notary public and escrow officer licenses.
• Industry awareness: Technical knowledge of closing process.
• Computer skills: Proficiency with Microsoft Office suite.
• Communications skills: Strong written and verbal skills to keep agents, buyers, sellers, and all other parties up to date with the process and work with them to resolve issues.

What we’d like you to have

• One year of escrow closing experience.
• An existing client base that will follow them to our company.

Anywhere is proud to offer a comprehensive benefits package to our employees including

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays, Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Tuition reimbursement for approved programs
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups