Escrow Officer

Egreenservices; Florence (KY); Remote; USD 46,000 - 71,000; Full time

Benefits offered by this job

Mentorship

Benefits package

Remote-first flexibility

Job summary

DigitalWave in Florence, KY is seeking a remote Escrow Officer to help clients manage transactions with precision. The role emphasizes attention to detail and weekly problem solving, offering autonomy and ongoing mentorship.

You will keep records organized, explain complex concepts in plain English, and collaborate with a remote-first team. The package includes a strong benefits offering and a clear path to professional growth, with a compensation range anchored at $46,000 to $71,000.

Qualifications

• Strong critical thinking and independent judgment.
• Collaborate effectively across teams and mentorship.
• Translate complex terms into plain English.
• Balance remote autonomy with accountability.
• Assess situations quickly to distinguish urgent drills from real issues.

Responsibilities

• Keep records and files organized and up to date.
• Foster a positive, collaborative culture in the Florence, KY office.
• Identify misleading metrics and investigate discrepancies.
• Combine customer service fluency with clear explanations.
• Set realistic expectations for remote work delivery.
• Maintain strong public speaking fundamentals when speed tempts shortcuts.

Skills

Critical thinking

Team collaboration

Clear communication

Mentorship support

Judgment under pressure

Job description

The short pitch: DigitalWave, Florence, a remote Escrow Officer role, and Attention to Detail problems worth solving every single week. Think of it less as a job and more as a $46,000 - $71,000 bet DigitalWave is placing on your 1 years and your judgment.

Key Responsibilities

• Keep records, systems, and shared files organized and up to date
• Champion a positive, collaborative culture throughout the Florence, KY office
• Notice when a general metric is lying and dig in
• Pair Customer Service fluency with the patience to explain it plainly
• Keep junior expectations grounded in what the remote role can deliver
• Defend the Public Speaking fundamentals when speed tempts everyone to skip them

What You'll Bring

• Critical thinking skills and sound, independent judgment
• A collaborator's reflex to share credit and absorb blame
• A communication style that translates jargon back into plain English
• Demonstrated knack for making the generously-mentoring feel manageable
• The judgment to distinguish a fire drill from an actual fire

DigitalWave has spent 1 years turning general headaches into routine wins for clients across Florence, KY. The DigitalWave promise is plain: clear expectations, real autonomy, and zero surprise reviews.

With $46,000 - $71,000 as the anchor, expect mentorship, a benefits package worth bragging about, and the latitude to work remote-first.

Hiring is open and ongoing for this remote position in Florence.