Escrow Officer

DigitalCore; Miami (FL); On-site; USD 96,000 - 143,000; Full time

Job summary

DigitalCore, based in Miami, FL, is seeking an Escrow Officer to bring 6–7 years of hands-on experience and a proactive mindset to a role built around ownership and growth.

You will resolve customer concerns, maintain clear records, mentor teammates, and collaborate across departments to deliver outcomes that support company objectives.

Qualifications

• 7+ years of hands-on experience in a general role.
• Authorized to work in the United States without sponsorship.
• Ability to work independently and drive results.

Responsibilities

• Resolve customer concerns with patience and outcomes-focused approach.
• Deliver clarity-seeking results aligned with business objectives.
• Build and sustain strong working relationships across departments.
• Keep records, systems, and shared files organized and up to date.
• Onboard, mentor, and guide newer team members when called upon.
• Read DigitalCore's signals and reprioritize without prompting.

Skills

Written and verbal communication

Ambiguity navigation

Reading the room

Self-direction

DigitalCore mindset

Job description

Bring your 6 years of experience to an Escrow Officer role that rewards initiative and fresh thinking. Bring 6 years of general experience to a $96,000 - $143,000 role built around ownership, teamwork, and growth.

Key Responsibilities

• Resolve customer concerns with patience and a focus on outcomes
• Deliver clarity-seeking results that align with broader business objectives
• Build and sustain strong working relationships across departments
• Keep records, systems, and shared files organized and up to date
• Onboard, mentor, and guide newer team members when called upon
• Read DigitalCore's general signals and reprioritize without being asked

What You'll Bring

• Sharp written and verbal communication, tested under scrutiny
• Comfort navigating ambiguity when the brief arrives half-written
• Sound instincts for reading a room you've never been in before
• Around 7+ years of hands-on experience in a general role
• Authorized to work in the United States without sponsorship
• Self-direction that survives a quiet Slack channel
• A DigitalCore mindset: scrappy today, scalable tomorrow

DigitalCore is an underdog-spirited team based in Miami, FL, building products that customers rely on every day. Every innovative idea gets a fair hearing at DigitalCore, no matter the 5 of experience behind it.

From the $96,000 - $143,000 starting line, expect coaching that grows your Leadership and benefits that quietly cover the rest of life.