Escrow Assistant (in office)

First American; Oak Knoll (MN); On-site; USD 58,197,000 - 77,624,000; Full time

Job summary

Watermark Title Agency in Minnetonka, MN, is seeking an Escrow Assistant to support our escrow team in a fast-paced, in-office role.

You will assist with openings, title commitments, and clear title steps, while delivering exceptional customer experiences and accurate documentation.

Join First American's People-First culture and contribute to a team that values service, detail, and collaboration.

Qualifications

• Excellent verbal and written communication with both internal teams and external customers.
• Problem solver with strong organizational skills, detail oriented, eager to learn.
• Two or more years escrow-related experience preferred.

Responsibilities

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions, ensuring a phenomenal customer experience.

Skills

Communication

Verbal communication

Written communication

Organizational skills

Detail-oriented

Teamwork

Customer service

Adaptability

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

Who We AreWatermark Title Agency is a premier Minneapolis title insurance company providing those who are buying, selling or refinancing real estate with the highest level of service. We’re firm believers that when a company holds true to its mission, vision, and values and invests in its people, the sky's the limit when it comes to creating amazing partnerships, happy clients, and a fulfilled team of employees. Our partnership with First American brought together two people-first companies, and that’s been an integral part of our mutual success, including being named Fortune 100 Best Companies to Work For list for eleven consecutive years. We hire hungry, humble, and smart individuals (that’s why you’re here!) and believe the inclusion of everyone is very important. This is true throughout all of our brands and offices, which has led us to be included in more than 50 regional best places to work.What We DoEnable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences.Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.This is an in-office position located at 11100 Wayzata Boulevard, Suite 150, Minnetonka, MNWhat You’ll Do:Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear titleCommunicate regularly with customers during the escrow process flowInterpret various agreements as they relate to escrow closingsWorking with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experienceWhat You’ll Bring:Passion for helping customers while maintaining a professional and positive attitudeExcellent verbal and written communication with both our internal teams and external customersProblem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learnThrives in contributing to a team working together to deliver beyond customer expectationsKnowledge of MS Office suite and ability to quickly adapt to new software applications and technologiesHigh school diploma or equivalent2+ years escrow-related experience preferredPay Range: $20.31 - $27.09 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.