Escrow Assistant (in office)

First American; Minnesota; On-site; USD 28,000 - 37,000; Full time

Job summary

Watermark Title Agency, a Minneapolis title insurer, seeks an Escrow Assistant to support our escrow team in Minnetonka, MN in a fast-paced, in-office role. You will help open orders, read title commitments, and take steps to clear title.

Join a people-first culture with First American collaboration, delivering exceptional customer experiences. We require 2+ years escrow experience, strong communication, and MS Office proficiency in a detail-oriented, team-based environment.

Qualifications

• Passion for helping customers with a positive attitude.
• Excellent verbal and written communication.
• Strong organizational skills; detail oriented.
• Team player who delivers beyond expectations.
• Proficiency with MS Office; adaptable to new software.
• High school diploma or equivalent.
• 2+ years escrow-related experience preferred.

Responsibilities

• Assist in the escrow process: opening orders, title commitments.
• Communicate with customers during escrow flow.
• Interpret agreements related to escrow closings.
• Support escrow team with various technologies for transactions.

Skills

Customer service

Communication

Organizational skills

Teamwork

MS Office

High school diploma

Escrow experience

Education

High school diploma

Job description

Who We Are

Watermark Title Agency is a premier Minneapolis title insurance company providing those who are buying, selling or refinancing real estate with the highest level of service. We're firm believers that when a company holds true to its mission, vision, and values and invests in its people, the sky's the limit when it comes to creating amazing partnerships, happy clients, and a fulfilled team of employees. Our partnership with First American brought together two people-first companies, and that's been an integral part of our mutual success, including being named Fortune 100 Best Companies to Work For list for eleven consecutive years. We hire hungry, humble, and smart individuals (that's why you're here!) and believe the inclusion of everyone is very important. This is true throughout all of our brands and offices, which has led us to be included in more than 50 regional best places to work.

Who We Are

Watermark Title Agency is a premier Minneapolis title insurance company providing those who are buying, selling or refinancing real estate with the highest level of service. We're firm believers that when a company holds true to its mission, vision, and values and invests in its people, the sky's the limit when it comes to creating amazing partnerships, happy clients, and a fulfilled team of employees. Our partnership with First American brought together two people-first companies, and that's been an integral part of our mutual success, including being named Fortune 100 Best Companies to Work For list for eleven consecutive years. We hire hungry, humble, and smart individuals (that's why you're here!) and believe the inclusion of everyone is very important. This is true throughout all of our brands and offices, which has led us to be included in more than 50 regional best places to work.

What We Do

Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences.

Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.

This is an in-office position located at 11100 Wayzata Boulevard, Suite 150, Minnetonka, MN

What You’ll Do:

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
• Communicate regularly with customers during the escrow process flow
• Interpret various agreements as they relate to escrow closings
• Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

What You’ll Bring:

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal teams and external customers
• Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• 2+ years escrow-related experience preferred

Pay Range: $20.31 - $27.09 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.