Escrow Assistant — Detail-Driven Customer Support

First American; Cody (WY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO/paid sick leave

Employee stock purchase plan

Job summary

First American is seeking an Escrow Assistant in Cody, WY to support our escrow team with administrative tasks and customer interaction. You will open orders, prepare closing documents, manage disbursements, and help ensure accurate, timely closings.

We value a detail-oriented, proactive professional who can communicate effectively with customers and internal teams. A high school diploma is required, with 2+ years of escrow-related experience preferred.

Qualifications

• Excellent customer service skills and a professional, positive attitude.
• Strong verbal and written communication with internal teams and external customers.
• Solid organizational skills with attention to detail and accuracy.
• Team-oriented, with a willingness to learn and contribute to the escrow team.
• Comfort with learning and adapting to new software and tools.

Responsibilities

• Assist in the escrow process by opening orders and inputting closing statement information.
• Prepare documents for closing and manage disbursements and follow-up.
• Communicate regularly with customers during the escrow process.
• Interpret various escrow agreements as they relate to closings.

Skills

Customer service mindset

Verbal and written communication

Organizational skills

Team collaboration

Curiosity/learnability

MS Office proficiency

Education

High School diploma or equivalent

Tools

MS Office

Job description

First American is seeking an Escrow Assistant in Cody, WY to support our escrow team with administrative tasks and customer interaction. You will open orders, prepare closing documents, manage disbursements, and help ensure accurate, timely closings.

We value a detail-oriented, proactive professional who can communicate effectively with customers and internal teams. A high school diploma is required, with 2+ years of escrow-related experience preferred.