Escrow Assistant

First American; Pahrump (NV); On-site; USD 40,000 - 56,000; Full time

Job summary

First American is seeking an Escrow Assistant to support the escrow department in a branch setting, focusing on residential closings. This role requires handling closing documents, maintaining client communications, and coordinating with escrow officers to ensure accurate and timely closings.

The ideal candidate will have at least a High School diploma and 2+ years of escrow experience, with strong MS Office skills and a service-first mindset.

Qualifications

• High School diploma or equivalent is required.
• 2+ years of escrow experience preferred.
• Excellent communication and customer service skills essential.

Responsibilities

• Open orders, input closing statements, prepare documents for closing and manage disbursement and follow-up of escrow transactions.
• Communicate requirements and other information to clients.
• Interpret various agreements as they relate to closing and prepare all documents for transactions.

Skills

Customer service

Problem solving

Organizational skills

MS Office

Verbal communication

Written communication

Detail oriented

Operating systems knowledge

Education

High School diploma

Tools

MS Office

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential.

Essential Functions

Performs a wide range of administrative duties to gather information and assist in the escrow process. Duties may include:

• Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
• Communicates requirements and other information to clients
• Interprets various agreements as they relate to closing and prepare all documents required for transactions

Knowledge and Skills / Technology Used

Customer service skills, Problem solving skills, Strong organizational skills, Knowledge of MS Office suite, Excellent verbal/written communication skills, Able to maintain professionalism and a positive service attitude at all times, Strong detail orientation, Knowledge of company and/or client operating systems.

Typical Education

High School diploma or equivalent.

Typical Range of Experience

2+ years experience in an escrow related experience. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don't simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American's success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference.

Equal Opportunity Statement

First American is an equal opportunity employer in every sense of the term.

Legal and Regulatory

County of Los Angeles Fair Chance Ordinance, E-Verify Participation Poster.