Escrow Accounting Representative

Steamboat Group; Kennesaw (GA); Hybrid; USD 42,000 - 56,000; Part time

Benefits offered by this job

17 PTO days annually

9 company holidays

2 floating holidays

Casual dress code

Tuition assistance

401(k) match

Job summary

Steamboat Group is seeking an Escrow Specialist to ensure accuracy of escrow information and payments. You will review documentation, resolve issues, and process payments with high attention to detail.

This role involves in-office work two days a week in Kennesaw, GA, with potential for remote work on other days. You will respond to inquiries, enter data into automated systems, validate information, and maintain carrier/payee codes.

Qualifications

• Minimum of one year of escrow services experience in a banking or mortgage setting.
• Prior insurance experience preferred.
• Strong computer skills include MS Office software, especially Excel.

Responsibilities

• Respond to escrow inquiries from internal and external partners via phone and/or email.
• Enter accurate information into automated systems related to escalated bills and quick payments for immediate payment processing.
• Void payments in internal system and reissue the payments or refund the lender according to research completed.
• Perform data validation to identify and resolve payment inconsistencies.
• Work with internal partners to accurately manage and maintain the carrier and payee codes in databases.
• Review and complete shipping forms and send expedited payments as needed.
• Provide backup support to other Escrow team members.
• Attend departmental meetings as requested.
• Maintain appropriate, professional working relationships with clients and other employees.
• Other related projects as assigned.

Skills

MS Office

Excel

Teamwork

Independence

Job description

This position will be 2 days a week in our Kennesaw office

Summary

This position is responsible for ensuring the accuracy of escrow information and payments by reviewing documentation for accuracy, resolving issues as needed, assuring processes meet company standards and guidelines, and making timely and accurate payments. High attention to detail is required.

Duties and Responsibilities

• Respond to escrow inquiries from internal and external partners via phone and/or email
• Enter accurate information into automated systems related to escalated bills and quick payments for immediate payment processing
• Void payments in internal system and reissue the payments or refund the lender according to research completed
• Perform data validation to identify and resolve payment inconsistencies
• Work with internal partners to accurately manage and maintain the carrier and payee codes in databases
• Review and complete shipping forms and send expedited payments as needed
• Provide backup support to other Escrow team members
• Attend departmental meetings as requested
• Maintain appropriate, professional working relationships with clients and other employees
• Other related projects as assigned

Qualifications

• Minimum of one year of escrow services experience in a banking or mortgage setting
• Prior insurance experience preferred
• Strong computer skills include MS Office software, especially Excel
• Ability to work independently as well as in a team environment

Why choose us?

• Competitive Compensation: Base salary commensurate with experience.
• Paid Time Off: 17 PTO days annually, 9 company holidays, and 2 floating holidays.
• Work-Life Balance: Enjoy a casual dress code and a flexible work environment.
• Career Development: Access to professional growth opportunities and tuition assistance.
• Retirement Savings: Company 401(k) match to support your financial future.

EOE / Qualified veterans and minorities are encouraged to apply